[lsasfy]

Keep getting an error message that I need a driver for my USB CABLE modem 351000 and than I am told to insert the disk or call the co for a disk. How do I find out who to call or if I have the disk?

lsasfy

[rgreen4]

Did you purchase the modem or was it provided by your cable company?

[lsasfy]

The cable Modem was installed by Charter, my cable co a year ago,but I didn't start getting this message till I installed a Belkin Router, a few months ago.. Belkin says it didn't happen because of the router.

[rgreen4]

Ok. Most modems for cable and DSL are connected via ethernet to the router. Now if you had connected the modem directly to the computer, many can be connected either with a USB cable or an ethernet cable. (My Siemens DSL modem provided by Windstream is this way).
However, there are not too many routers that have a USB input. Here is a sample connection from a Linksys brochure:
(click on image to enlarge and sharpen)


How are you attempting to connect the modem to the router?

[lsasfy]

I have 3 connections to my router. In this order

The black power wire, Power to router.

Yellow cable, Modem to router [USB connection to USB connection]

Grey cable, Computer to router

4 connections to modem in this order

Black cable, charter cable to modem

Yellow cable to router

Grey cable to computer [usb to usb]

Black wire to power

WHich connection is wrong?

[tek101]

Where did you get the Modem....?

There should be a cd driver in the package if you buy it new......

Check out this ..."Dunno if it works for you" .....: www.yournewdriver.com/USB[uCable[/u]Modem351000551.htm]

[lsasfy]

Charter Cable brought and installed the modem

will try the link you posted

Lsasfy