Posted 13 June 2009 - 07:09 AM
Sid Marks, Mantua NJ
Posted 13 June 2009 - 12:31 PM
Not surprising from Norton/Symantec products and their poor reputation of "Customer
Service" ; IF you want One of the Best antiVIRUS programs and are willing to PAY for it,
then your Choice should be NOD32 from Eset Software . The Best FREE antiVIRUS
programs ( and they are better then Norton ) are Avira/AntiVir or Avast .
Posted 18 June 2009 - 11:20 AM
This is Mike from the Norton Authorized Support Team.
The problem you describe means that your subscription did not synchronize properly with the Symantec servers. To resolve this issue, carefully follow the instructions in the following document.
Properly synchronize your Norton Subscription
Let me know if this resolves the issue for you.
Norton Authorized Support Team