[Hickey]

I downgraded my HP Entertainment notebook ev6910us to XP Pro and now it won't reboot or shut down properly. The machine appears to be shutting down, but will stop and will appear to be in hibernate mode. I have to hold the power button down till the machine shuts off. Then it boots up normally on the next start-up.

I've upgraded the BIOS and turned off all the start-up programs in MSCONFIG, but it is still not rebooting/shutting down properly.

Thanks for any help on this.

Dennis Hickey

[smax013]

Did you get proper XP drivers for all your hardware (including motherboard/chipset, wireless card, network adapter, etc)?

[LincolnSpector]

Also, can you please tell us exactly how you instaleld XP Pro? Did you buy a retail copy? And if you did, what install option did you pick?



Lincoln

[Hickey]

Yes, I got all the XP drivers using DriverGuide. It found all but one. That one is listed in the Device Manager as "Other." Don't know what it is(?).

Some more background on this problem: I did a total re-install of a full XP version on a single partition. The machine won't restart or reboot when I shut it down. It appears to go into hibernate and I have to hold the power button down for ten seconds to power the machine down.

Thanks.



Dennis Hickey

[Hickey]

Some more background on this problem: I did a total re-install of a full XP version on a single partition. The machine won't restart or reboot when I shut it down. It appears to go into hibernate and I have to hold the power button down for ten seconds to power the machine down.



The BIOS states that the manaufacture OS is Vista. Is this BIOS somehow affecting the reboot process through some expected Vista MBR?

Thanks.



Dennis Hickey

[tek101]

Did you have Wds Vista installed before ....?

Try to wipe out HDD first ....; majorgeeks.com/Active[uKillDisk[/u]d4791.html]

Then install a new one ...

[Hickey]

Vista was the native OS when I bought the laptop. I wiped out the partition and quick formated it NTFS before doing a full XP install. Everything went normally on the install.