[Pilgrim]

Hello the Group. Would appreciate some adviice on a message that has been showing for several weeks now.

Opening 'Oulook Express'/click to open - get 'wait' instruction - computer very slow to respond.

Eventually get screen with small box showing heading of 'Windows Installer' with item 'Preparing to Install' and

small box for 'Cancel' . Clicking this raises box of 'Cancelling' - clicking this outside of box will clear screen.

This 'Windows Installer' box is very insistant in repeating onto screen mid use of anything I do.

Have systematically worked through any screen to do with Windows Installation, trying to find any item to

move this problem - have spent several weeks cancelling and re-inputting (if necessary) any screen with

this title - but the problem still remains in the 'Outlook Express'page. Have now exhausted all screens - only

positive response is that I canno install any other programme without receiving message that 'Cannot proceed

- other istallation taking pllace - please complete that first..' IKn the hope that some-one can advise - here is

list of my computer details.

Windows XP Home Edition Service Pack 3 (build 2600) Web browser - Internet Explorer.

Processor -1.60 gigahertz AMD Sempron, 128 kilobite primary and 256 kilobite secondary memory cache.

Controller - NVIDIA MCP61 Serial ATA Controller. Display ACR AL1716 Monitor (17.1" vis)

Epson Stylus Printer DX4450, COMODO Internet Security, Picaso, CCleaner, Disk Defrag,

Disk Cleanup, Spyware Doctor, Spyware Blaster, Spybot Search and Destroy,

Temporarily removed from System - Mozilla Firefox and Thunderbird, Microsoft Office 2003.



If any further info needed, please ask.

Pilgrim

[tek101]

Outlook express comes with IE ......Whats Ie are you using .....?

Have you tried to do a system restore back to the time before your Outlook Expess messed up .....?

Try to run Wds update two or three times ...see if you miss anything .....?

Temporarily ....remove "Comodo firewall" ....before installing any update .....