[underscore33]

Hi all,

I am a first time poster, so if I missed some etiquette, please forgive me and I will try and fix the error. I searched the answer line and didn?t see anything that immediately addressed the issue, so I decided to post a new thread topic. If I missed an answer, please feel free to point me in the right direction.

I am running Vista 32 bit on a home desktop (HP Inspiron) and when I came home from work the other day, I could not bring the system back from hibernation. After a few minutes, I decided to turn the computer off and turn it on again after a short rest. When turned it on again, it appeared to boot normally until it started to boot windows at which point it told me it could not boot from the recovery point and presented me with two options?delete the recovery data or proceed with recovery. Not wanted to risk deleting my photos, music, documents etc. I proceeded with the recovery which instantly returns a blue screen. The error is 0x000009a followed by a bunch of partitions (I am not sure if the specificity matters, but let me know if that helps) and a ?System License Violation,? which does not go away.

I?ve tried to do some trouble shooting and noticed that this problem seems to be associated more with XP than Vista. Also, the most curious thing is that I don?t have any pirated software nor have I installed any new hardware or software. The only possibility in this realm that I can think of is some malware got on my computer and is messing things up. Otherwise, I am at a loss.

Given the above, my question is two-fold: one, what might be the cause of said error and two, how do I fix it without risking my files. Thanks in advance for any help.

[underscore33]

I did some further investigating and my first parameter (i.e. 0x9a (p1, p2, p3, p4)) is 0xC1B if that helps, which suggests a "status code that is associated with the change failure"

[smax013]

Do you have an actual Windows install disk? Or is just an HP recovery disk(s)?

If the former, then you could try repairing the Windows installation.

If the later, then you might be forced to do a full recovery back to like it was out of the box. If so, then there should be ways to get you files off the drive first.

I will save you the speech from my soapbox about backing up other than point to my signature line...

:D

[underscore33]

Thanks for the response and saving me the speech. Hindsight is 20/20.

I do not have the disks for Vista, just the recovery partition in the HD, which I believe restores it to out of the box condition (see second statement, above). I suppose I could request it from HP, but in case I am SOL on that point, what's the best way to recover files if I can't boot in safe mode?

[smax013]

underscore33 said:

Thanks for the response and saving me the speech. Hindsight is 20/20.

That is why I try to "educate" people to backup BEFORE they are required to use their hindsight...I figure they can learn from my hindsight experience of losing data due to being lazy about backing up many, many, many years ago.

Quote

I do not have the disks for Vista, just the recovery partition in the HD, which I believe restores it to out of the box condition (see second statement, above). I suppose I could request it from HP, but in case I am SOL on that point, what's the best way to recover files if I can't boot in safe mode?

Do you have access to another computer? If so, then there are ways we could hook up you drive to that other computer and copy that data off to another drive. If you do have access, then let us know if it is a desktop or laptop.

If you do not have access to another computer, then the easiest option would be to buy a new drive, use the recovery disks to reinstall Windows, etc to it and then use a method to attach the old drive to it and hopefully get your files off of it.

[underscore33]

> > I do not have the disks for Vista, just the recovery partition in the HD, which I believe restores it to out of the box condition (see second statement, above). I suppose I could request it from HP, but in case I am SOL on that point, what's the best way to recover files if I can't boot in safe mode?

Do you have access to another computer? If so, then there are ways we could hook up you drive to that other computer and copy that data off to another drive. If you do have access, then let us know if it is a desktop or laptop.

[/quote]
Yes, I have an old Toshiba laptop running XP

[smax013]

underscore33 said:

Yes, I have an old Toshiba laptop running XP

Does it have USB 2.0 ports or only USB 1.0 or 1.1 ports?

You can purchase a USB external enclosure for the drive or an USB adapter (such as this:http://www.newegg.com/Product/Product.aspx?Item=N82E16812156017) to use with the internal drive of your desktop. This will allow you to attach it as an external USB drive and hopefully copy off your files to the laptop. You should be able to do this with either USB 2.0 or USB 1.0/1.1...but the later will be a LOT slower, especially if you have lot of data to copy over.

[LincolnSpector]

underscore33 said:

Hi all,

When turned it on again, it appeared to boot normally until it started to boot windows at which point it told me it could not boot from the recovery point and presented me with two options—delete the recovery data or proceed with recovery. Not wanted to risk deleting my photos, music, documents etc. I proceeded with the recovery which instantly returns a blue screen. The error is 0x000009a followed by a bunch of partitions (I am not sure if the specificity matters, but let me know if that helps) and a “System License Violation,” which does not go away.

Hi, underscore. Unless I am very much mistaken (wouldn't be the first time), selecting the "delete" option wouldn't lose you anything saved in regular files on your hard drive. It would only lose whatever you had in RAM at the time you hibernated your system.

When you hibernate a PC, Windows saves everything in RAM into a large, special file. When you boot a hibernated PC, Windows skips its usual boot routine and instead loads that special file into RAM, returning you to where you were when you left off. While I've never seen that particular error message before, I can't imagine that the "recovery data" could be anything besides that file.

Smax has a point, of course. If your data was backed up, the risk wouldn't be anywhere near as great. If you want to be really sure, try booting from a bootable CD (I recommend Puppy Linux for this chore) and copying your data to an external hard drive, first.

Lincoln

[underscore33]

Smax, Lincoln--

Thanks for your help. Given the two options before me, which is the better option--transfering files to the laptop (probably USB 1.0, its definitely not 2.0) or booting from Linux and downloading to an external HD?

[LincolnSpector]

underscore33 said:

Smax, Lincoln--

Thanks for your help. Given the two options before me, which is the better option--transfering files to the laptop (probably USB 1.0, its definitely not 2.0) or booting from Linux and downloading to an external HD?

Booting from Linux will still require going through USB, which will be very slow if you don't have USB 2.0. So if you've only got USB 1.1, go with Smax's advice. Take your PC to a repair shop, and let a professional remove the drive and transfer the data folders to external media. (I'm guessing you don't feel confident enough to do this yourself. If I'm wrong, forgive me.) It will cost you money, but that's the price of not backing up.

Then boot and pick the "delete recovery data" option. Odds are 20-to-1 XP will boot and your data will be right there where it was before.

Lincoln

[smax013]

LincolnSpector said:

Booting from Linux will still require going through USB, which will be very slow if you don't have USB 2.0. So if you've only got USB 1.1, go with Smax's advice.

Since it was the laptop that likely had USB 1.0/1.1 and the desktop likely has USB 2.0, I would suggest the Linux option.

[LincolnSpector]

[quote name='smax013']
>

LincolnSpector said:

>
> Booting from Linux will still require going through USB, which will be very slow if you don't have USB 2.0. So if you've only got USB 1.1, go with Smax's advice.
>

Since it was the laptop that likely had USB 1.0/1.1 and the desktop likely has USB 2.0, I would suggest the Linux option.

Smax--I think we're talking at cross-purposes here. Let's start from scratch.


Underscore needs to get data off the hard drive. The PC has only USB 1.1 ports, which means that removing the data via USB will take a very long time. Therefore, the goal is to copy the data to other media without going through the PC's USB ports.


If he boots from a Linux CD, the data must still be copied via USB to an external drive.


If he, or someone else, removes the drive and plugs it into another PC as a slave drive, his data can be copied without going through a USB 1.1connection.


Lincoln

[smax013]

LincolnSpector said:

Underscore needs to get data off the hard drive. The PC has only USB 1.1 ports, which means that removing the data via USB will take a very long time. Therefore, the goal is to copy the data to other media without going through the PC's USB ports.


If he boots from a Linux CD, the data must still be copied via USB to an external drive.


If he, or someone else, removes the drive and plugs it into another PC as a slave drive, his data can be copied without going through a USB 1.1connection.


Lincoln

Nope. The laptop with the likely USB 1.0/1.1 ports is NOT the computer in question. It was the computer available to the other poster when I ask if he/she had another computer available. The computer in question is a Vista desktop, which I assume came new with Vista. If it came new with Vista, then there is no way it came with USB 1.0/1.1 posts. In other words, I highly doubt the desktop on which the poster is having the problem has USB 1.0/1.1 ports. Thus, you option of using bootable optical disk with Linux on it and copying data from the internal drive to an external drive is likely the best option (assuming the poster has an external drive and assuming they are not scared by the concept of using Linux and downloading an ISO to burn to disk).

[LincolnSpector]

smax013 said:

Nope. The laptop with the likely USB 1.0/1.1 ports is NOT the computer in question. It was the computer available to the other poster when I ask if he/she had another computer available. The computer in question is a Vista desktop, which I assume came new with Vista. If it came new with Vista, then there is no way it came with USB 1.0/1.1 posts. In other words, I highly doubt the desktop on which the poster is having the problem has USB 1.0/1.1 ports. Thus, you option of using bootable optical disk with Linux on it and copying data from the internal drive to an external drive is likely the best option (assuming the poster has an external drive and assuming they are not scared by the concept of using Linux and downloading an ISO to burn to disk).

You're right. My mistake.

Lincoln

[smax013]

LincolnSpector said:

>

Quote

You're right. My mistake.


Lincoln

No problems...it can certainly happen when there is a lot of information flying back and forth. Happens to me.