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MSN email loads very slowly and freezes computer

#1 User is offline   racheenieg 

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Posted 28 August 2006 - 03:33 PM

I have windows xp, with qwest highspeed, MSN. When I click on my email, it takes forever for it to load. While it is loading all other computer functions are slow. Anyone know what could be causing this?Thanks,Rachel
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#2 User is offline   polarbear75 

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Posted 28 August 2006 - 04:14 PM

Hi Rachel, Did you have that problem before? Or you just started having the problem recently? There could be tons of reasons why MSN e-mail loads slowly.. The follwing is some of the possible causes I can think of.1. The internet connection you have might not be as fast as you think. If your broadband connection is indeed fast, then ignore this.2. You might have opened too many windows and tried to do too many things at once. Every program you open uses system resources, like RAM, virtual memory, CPU and hard drives. Try not to have too many things open at the same time and see if that solves your problems.3. The number of programs your computer is running in the background. The program your PC loads when it is booted can hog the system resources and slow down the overall system performance.4. Your computer might have some spyware installed without you knowing. It is known that if there are a lot of spyware programs on your PC, they will really slow it to a crawl. Try to run some anti-spyware software on your PC.5. Hard drives might need to be defragmented. Sometimes when there are too many programs installed on the hard drives and they haven't been defragmented in a while, then it takes the hard drives more time to locate the files your PC needs to access. 6. It doesn't happen often but sometimes it might be MSN that is running slow. All you can do in this case is to keep trying and hope that the problem will go away. Of course, there might be some other reasons that I haven't thought of. Hopefully you can fix the problem soon. Good luck!
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#3 User is offline   GeneL65 

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Posted 29 January 2013 - 10:42 AM

View Postracheenieg, on 28 August 2006 - 03:33 PM, said:

I have windows xp, with qwest highspeed, MSN. When I click on my email, it takes forever for it to load. While it is loading all other computer functions are slow. Anyone know what could be causing this?Thanks,Rachel

I had basically the same problem with my MSN mail , very slow loading--as in a couple of minutes to open an email, etc--AND I was having problems with my Messenger dialogue box continuing popping up. Today I think I have fixed both/all problems via this link:

https://answers.msn....58-bb8d316c9b9b

this procedure will re-synchronize the email. the only variance i needed to take from the above procedure was to use the "db40" files instead of the "db30" files. (I suspect this may have had something to do with a previous harddrive problem I had a couple of years ago where I had to do that "windows.old" thing.) Hint: before you change the name of the file, pay attention to the example given so that you will re-name the file properly. If it matters, I am running Windows Vista, 32 bit.
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