[ianbr]

I will try to make this very short. Don't buy a toshiba netbook. I bought their NB205. The touchpad didn't work right from the start. They tried to fix it over the phone numberous times and could not. So they told me to fill out this form and send it in ( I would have to pay shipping for a product that never worked). OK, no big problem so far. When I completed there online form no address ever came back. So I called them. Easy right? I spent two weeks and over 12 hours of my time trying to get the address. No one in the entire company--every supervisor in every department, knows where to send it. I got every stupid answer under the book, but the address. Four supervisors said(promised)they would call me back with the address, but never did. The vice president of this company can't even have his people find the address. One Supervisor finally assured me that you that it to a UPS store and they will know. After calling a bunch of UPS stores finally found one that had the address. I felt like I won the lottery. WRONG!! I just got a call from the repair center it was shipped to. They said "wrong address, and we don't know where the right one is". It is not the product, but the service that is most important with a lot of electronics. Toshiba is a failure. I am very sorry I am stuck with there product.

[techie4fun]

Sound's like Toshiba's customer service sucks!