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Please help: problem with connecting to BT Home Hub

#1 User is offline   Andy Icon

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Posted 25 October 2006 - 12:32 AM

Hi, please can somebody help me with this problem? I have subscribed to BT Total Broadband (I live in the UK), and am trying to connect the wireless router (called the BT Home Hub) that they provide upon signup, via a wireless connection to my laptop (It can also be connected via a wired ethernet connection). My laptop has a built in wireless network adaptor made by Broadcom installed in it (802.11b/g WLAN). The adapter in my laptop can detect the presence of the Home Hub - it shows up when I ask Windows to view available networks. The problem comes when I try to get the laptop to communicate with the router - it can't form a connection. I know that the router is capable of connecting to the internet, as I can use it if I connect my laptop to it using an ethernet cable. Sometimes (and it sems random!), if I connect to the router and the internet using an ethernet cable first, I can then get the laptop to communicate with the router using a wirless connetion. If I then disconnect the ethernet cable, the router sometimes continues to work with the wireless connection. If I then restart the laptop, the computer seems to be able to communicate via a wireless connection for one reboot only - i.e. if I restart once more after that, the connection is lost! Even if I manage to get the laptop connected to the router via a wirless connection, it seems a lot slower than doing it via ethernet. It seems that the router is not correctly communicating it's IP and Gateway settings to the laptop (I think). I've spoken to BT technical support many times now, and they can't tell me how to sort the problem. Has anyone had similar problems? Does anyone please have any advice on how to establish a permant wirless connection? I'm not an expert, so I've probably missed out some important information, but if anyone can help, I'd really appreciate it.
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#2 User is offline   andy1952 Icon

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Posted 13 November 2006 - 12:35 PM

I have had problems getting my BT Homehub to work wirelessly with my desktop PC. I try a pci wireless card and every time I switched of my computer off it would not conect when I restared it I also tryed a usb adapter and this did the same thing then some one told me to try a netgear usb adapter and I can tell you it works I even moved the bt hub to the other side of the room disconecting power and internet and still no problems. Setup was easy as well.
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