Trailryder316, on 10 May 2010 - 07:57 AM, said:
Printer had been working fine, but recently, will not recognize the yellow (cyan?) cartridge. When I fire up the printer, I get the "cannot recognize cartridge" notice.
I open the top, wait for the cartridge carrier to center and see that the red light on the yellow cart. is out. I remove and replace the same cart. The light then comes on. I close the top and within a few seconds after trying to recycle for use, I get the same notice and once again, the red light on that cart is out.
I removed and replaced with another color cartridge in the carrier (swapped positions), and still get the same notice and same light out.
I wiped chip on cartridge and area in printer that reads the chip with an alcohol swab. Nothing works.
Can anyone help?
Greetings! Welcome to the PCWorld forums!
Is this a new cartridge? Or is it an old cartridge that was working before? You kind of suggest that it is the later, but it not completely clear to me.
Are these actual Canon cartridges? Or are they "third party" cartridges?
How full is the cartridge?
How old is the cartridge? Some printer manufacturers have pulled the sleazy tactic of putting expiration dates on their cartridges that printers will then "recognize" and no longer allow printing from "expired" cartridges. I do not know if Canon has gone to this sleazy tactic or not.
BTW, cyan is the "blue" cartridge. Yellow is just "yellow". The other "color" cartridge should be "magenta" (pinkish/reddish).