Posted 15 February 2013 - 04:30 AM
The exact same thing happened to me as to Gladbolt. I called their support number because Fixio had become disabled when I upgraded my computer to Windows 8. Apparently, there was no solution. They refused to refund and insisted that I speak with another tech whose sole purpose was to get me into a very expensive ($300+) service contract and Microsoft anti-virus software called MS Essential. When I declined, this tenacious sales person started un-bundling the offer to lower the price. It was clearly some highly choreographed sales process. Whatever you do, don't let them do a remote check of your computer! Use CCleaner instead of Fixio!!