[Corners789]

I just read a PC World Online article about the best places to shop for technical products like cameras. It concluded that purchasing online was better for prices and availability and said the best place to start was Amazon.com. But first, the article advised that a shopper should visit a local specialty store that has the camera in stock, because the staff is more knowledgeable and you can handle the camera there and thus make an informed decision on what you want before you buy online.

It just seems unfair to me to take up a local seller's time and expertise if I don't intend to buy there. Any feedback from others about this issue would be appreciated.

This still leaves a shopper without a chance to try the product out before buying. With a big-ticket item like a camera, that's a problem. Especially if there's a restocking fee. I checked out Adorama.com's return policy and also BH Camera, and they both say you can order the camera and try it out and return it with no charge as long as you return it to them within a week. Has anyone tried online sellers this way? This seems more ethical.

Thanks.

This post has been edited by Corners789: 28 May 2010 - 08:30 AM

[HelenOster]

Corners789, on 28 May 2010 - 08:25 AM, said:

........I checked out Adorama.com's return policy and also BH Camera, and they both say you can order the camera and try it out and return it with no charge as long as you return it to them within a week......

http://www.adorama.c....tpl?op=faq#Our Return Policy

Our Return Policy:


•For the first 14 days of your purchase you may return the merchandise for a full money back refund, excluding any shipping charges

•Returned or exchanged products must be in brand-new, mint condition, and have all original manufacturers packaging, materials and accessories, including instruction booklets, packing inserts, and blank warranty cards.

•Merchandise missing the original Universal Product Code (UPC) cannot be returned

•Ship the parcel back to us freight prepaid. We do not accept COD or freight collect shipments. We recommend a shipping method that provides tracking and insurance.

•Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from refund or credit. The return shipping cost (the cost to send an item back to us) is not refundable.


I hope this is useful, but please don't hesitate to email me directly if you need any advice, or after-sales support.

Helen Oster
Adorama Camera Customer Service Ambassador
http://helenoster.blogspot.com
helen.oster@adoramacamera.com
www.adorama.com