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Internet Explorer Blocking Pdf File Downloads

#1 User is offline   azguy3932 

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Posted 22 September 2010 - 04:57 PM

I am running Windows XP, SP3 and Internet Explorer 8 on my Compaq desktop and am having a problem opening files with Adobe Reader from such trusted sources as bank statements and brokerage accounts. Previously I could open these PDF files directly but now I get a message on an Information Bar that states the following; “To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options.” When I click on options, I then have a choice to download to a file on my hard drive but not to open it directly with Adobe Reader. The “File Download” window that is displayed then asks me “Do you want to save this file?” along with a warning that the file cannot be opened by the default program (Adobe Reader) and that the file may be corrupted or have an incorrect file type. There doesn’t seem to be any problem with the file due to the fact that after being saved, I have no problem opening them with Adobe Reader.

I have gone into the Internet Options Security site and listed my bank’s and my brokerage’s Internet address under the “Trusted Sites” and it hasn’t solved the problem. I have also done some experimenting with various settings in the Internet Options Security site after doing some research and no solution has been found.

This is not a major problem but it is an inconvenience. I now am forced to first save the file and then opening it after it is stored on my hard drive. In the past I have had no problem using the same file sources and the same Adobe Reader software. What has happened and is there an answer to correct it?

Is it possible that this is happening due to a Microsoft Windows security update that I am not aware of?
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#2 User is offline   SpiritWind 

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Posted 22 September 2010 - 09:46 PM

Hi :

From a security standpoint, it is wise to NEVER
list anything in the "Trusted Sites" portion of
Internet Options Security . And Adobe Reader is
under contant attack by the makers of malware ; on
a regular basis I see U.S. Cyber Alerts issued
with Adobe Reader being the Subject of the "Alert".
Would be wise to switch to the little-known and
FREE and excellent "Foxit Reader" .
Since you may have an "infection", it would be wise
to use Malwarebytes Anti-Malware
( http://www.malwarebytes.org/mbam.php ) AND/OR
"SUPERAntiSpyware" ( http://www.superantispyware.com )
BOTH of which come in a FREE Version .
For the very Best in Life :

http://www.ctftoronto.com
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#3 User is offline   azguy3932 

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Posted 24 September 2010 - 01:53 PM

View PostSpiritWind, on 22 September 2010 - 09:46 PM, said:

Hi :

From a security standpoint, it is wise to NEVER
list anything in the "Trusted Sites" portion of
Internet Options Security . And Adobe Reader is
under contant attack by the makers of malware ; on
a regular basis I see U.S. Cyber Alerts issued
with Adobe Reader being the Subject of the "Alert".
Would be wise to switch to the little-known and
FREE and excellent "Foxit Reader" .
Since you may have an "infection", it would be wise
to use Malwarebytes Anti-Malware
( http://www.malwarebytes.org/mbam.php ) AND/OR
"SUPERAntiSpyware" ( http://www.superantispyware.com )
BOTH of which come in a FREE Version .

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#4 User is offline   azguy3932 

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Posted 24 September 2010 - 01:58 PM

Thanks SpiritWind for your reply to my problem with Internet Explorer blocking the opening of PDF files. Your suggestion to download and install Foxit PDF Reader was right on. It solved my problem and everything has returned to normal.
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#5 User is offline   AgentF 

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Posted 24 September 2010 - 02:19 PM

Now that you've got Foxit Reader, don't forget to uninstall Adobe Reader via your Control Panel > Add/Remove Programs or by using a program like Revo Uninstaller Free.
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