[Conrad5620]

ok i have recently started cleaning out my hard drive and uninstalling stuff tes i even emtied the recycle ben but the space on my hard drive doesnt seem to change at all . infact it seems that my space as gone down. any help..my friend did say there might be a program that might be makin backups of my programs but i checked and there isnt one help please.

[mphenterprises]

Hi Conrad. Sorry to conflict with your friend's opinion but there is no such thing as a program that arbitrarily makes backups of your programs.Hi have some questions for you:- How are you actually checking the space available of your hard drive(s)?- How exactly were you uninstalling programs?- How exactly are you deleting files from your hard drive(s)?Once you respond to these questions, we can start troubleshooting for you.

[mphenterprises]

Very interesting.- How large is the drive?- Is this your only hard drive?- When was the last time you scanned for infections?- What applications do you use to scan?- Do you have a firewall?

[Conrad5620]

to answer ur Qs.i check it by goin in to my computer and right clicking on the drive im uninstallin by going in to control panel/add or remove programs and doin it from there and i go it the program files to see if there is anything left over and delete it and emty the recycle ben.well i it delete and then emty the ben.but when i did check my hard drive after all of that the space went down by almost 1gb

[mphenterprises]

Okay, when was the last time you did a defragmentation of your hard drive(s)?

[Conrad5620]

well a while ...ago but i cant really do it now cuse it tells me i dont have enough scpace to perferm one it says i atleast need 15 percent but i have 7%

[Conrad5620]

thats what i said ....40gbyes my only onehmm probaly last nightavgyes i have one

[mphenterprises]

Well, firstly, if AVG is your only protection, you are severly underprotected. AVG is only virus protection, nothing else. You need to have a least one spyware protection.I would advise getting SuperAntiSpyware.Secondly, after you run the spyware application, defrag your hard drive. Once you have done both of those steps, restart your computer and post your results.

[spike]

[quote name='mphenterprises']Well, firstly, if AVG is your only protection, you are severly underprotected. AVG is only virus protection, nothing else. You need to have a least one spyware protection.> > > > I would advise getting SuperAntiSpyware.> > > > Secondly, after you run the spyware application, defrag your hard drive. Once you have done both of those steps, restart your computer and post your results.He doesn't have the hard drive space to do that :(

[spike]

You should give serious consideration to purchacing a MUCH larger hard drive, the prices have come WAY down in the last year, and the storage size has gone way up.http://www.newegg.com/Product/Product.aspx?Item=N82E16822144309http://www.newegg.com/Product/Product.aspx?Item=N82E16822144203Just 2 examples

[mphenterprises]

Yeah, I was kind of hoping that after he ran the SAS, that could potentially free up some space.....I just thought about something. This may not solve your problem but it may help. When was the last time you deleted your personal data? (Cache, cookies, temp files, etc.)

[Conrad5620]

i havent deleted any of that in a long time ....mainly cuase i dont know how

[mphenterprises]

Well, there is the manual way, directly through the browser.ORYou can get a program like CCleaner to delete everything.Try to download and run CCleaner first. If you cannot successfully download this application, please tell us what browser do you use?

[Conrad5620]

ok i did the spy ware thing and deleted the cookies and stuff but still it barely moved up by like 33mb

[mphenterprises]

Just for the sake of knowing, download and install Rootkit Revealer. This application will tell you if you have Rootkits in your system and give you a log to show forums that specialize in Rootkit removal.When you Open Windows Explorer, do you see a lot of "Hidden Files" in the status line?

[Conrad5620]

ok ill try the rootkit thingbut what do u mean by hidden files.oh and i got a Q under my hard drive in my windows folder is it supposed to be 12gb cause i dont remember bein that big

[mphenterprises]

[quote name='Conrad5620']oh and i got a Q under my hard drive in my windows folder is it supposed to be 12gb cause i dont remember bein that bigWhat do you mean by this statement? Did you partition your hard drive?Hidden files are files like System folders or folder that Windows deems you should not access. When you open Windows Explorer, at the bottom of the screen, you should see a status like. Within certain folder, that status line may say "xx objects (xx Hidden)." Do you see anything like that?

[Conrad5620]

no i dont see anything like that at allbut last night i deleted 3 programs that equaled about 500mb i my space actually went down by 5mb and droping there is a file in the windows folder called temps u know that one well when u check the size of it it says its 9gb but when u actually open the folder and look at every thing its only a few 100mb

[mphenterprises]

Okay, you DEFINITELY have some malicious software in your computer. First thing's first:[quote name='Conrad5620']oh and i got a Q under my hard drive in my windows folder is it supposed to be 12gb cause i dont remember bein that big- What does the above statement mean?- Have you run the Rootkit Revealer application as of yet?

[Conrad5620]

in the windows folder there is 116 hidden what should i do i used it but nothin happened