[PCWorld]

Post your comments for Microsoft Yanks Update that Preps Vista for SP1 here

[downsized]

I'm running Vista Ultimate and had the 'hanging" problem with Update 937287 - "Configuring update 3 of 3 - 0% completed". I pulled the plug and went back to a restore point -FINALLY!! If MSF wants activity log data, how do we get it to them????? Downsized

[nospamboz]

I had the same problem on Vista Ultimate x64.

Found this blog entry

Manual install from Microsoft Download Center works and stops the loop.

[Westar]

This is EXACTLY why you should NOT enable "automatic updates" in Windows. We had this discussion a couple of weeks ago here, and my advice then was to wait at least 5 days beyond any release date before MANUALLY downloading the updates. That way, you can see if other computers are crashing or having problems before deciding if the update is safe. Lesson learned?? Turn off automatic update!!

[VladTheImpaler1990]

I agree with you, but remember some people don't know how to do automatic updates and so on.

Vlad

[iaalfg]

So, what do you if you have the update and are not having any problems.....yet?

[Doverose]

I have been having this "configuring updates" reboot problem since December.

[WCarp]

It was this manual update that apparently caused a laptop computer running Vista Business to refuse to boot after it was installed. Oh no! After thinking about it, I decided to try removing all power and trying to reboot. I disconnected the AC cord and removed the battery for awhile then reconnected things and then it booted fine.
I hope that this is the worst thing to happen in the process of getting the computer ready for Vista SP1 and actually installing and using it afterward. Microsoft must have changed something that affects the booting process---at least on some computers.

[Adama]

I had the Prep update for Vista SP1 installed in my computer a couple of weeks ago, and I had NO booting problem whatsoever.

However, during the last few days I experienced several different things while at this Community = going into threads to post a reply and getting an awfully long, blank page, the reply button and everything else disappearing when I tried to click on it.

Today, I've been having a really hard time getting in here again, for the past few hours = when I try entering a thread, I get a blank page with only the headers showing up. When I go in to get a PM the same thing happens. It took me nearly 45 mins of waiting between white pages to be able to publish 5 Documents that I wanted to publish today.

That's some weird stuff, so I'm wondering if all this is as a direct result of the Vista SP1 update. And now, I learn that MSFT yanked the Update?

[downsized]

Adama, have you tried going back to a restore point? I understand that MSF only pulled update "937287", NOT SP1, after all the flack/problems occured. For me, i'm waiting till late March early April to install SP1. Going back to a restore point worked for me. Downsized

[Adama]

Hi, Downsized. That's a good suggestion, thanks for the heads up.

[mcmike1953]

My version of Vista (Home Basic) updated just fine with 13 updates to include: Word 2003, Works 2005, Office, Live,IE Explorer, KB890830 Feb 2008. Defrag is automatic daily with the latest .net framework and services packs installed. I'm also a member of Windows feedback program which would send that update information to Microsoft automatically. My guess is that KB937287 couldn't remove some drivers in the Premium versions of Vista that is required for update to SP1. I restart this machine daily so the only problem with Vista is Ready Boost has to be restarted twice weekly and that has been addressed in SP1. Could be Windows Feedback Program works for the home user.

[CrimsonHawk]

Yeah, the MS automatic updates, especially for drivers, can be a real PITA at times. I accidently gave it permission to download and install drivers for the realtek NIC and Atheros WLAN on my laptop, and both were screwed after that. I had to uninstall and re-install older drivers to get both to work after that :/

[Emlock]

What MS MUST do, for we unwary fools who trusted their updates, is to issue a program or patch to allow total uninstallation of KB937287. I am sick and tired of having to revert to "last know good configuration" as it wipes out any and all changes made.
How might I contact MS with this request?
Thanks In Advance for any help in this matter.

[Emlock]

Using system Restore would be viable only if one's computer had a restore point previous to the installation of this rogue KB937287. I do not have such a restore point. Ouch! Any other suggestion(s) would surely be appreciated.

Thanks in advance

[Evildave]

Well, if you had backed up your system, you'd have that, anyway.

All in all, this is why I used 'prompted' automatic updates before I gave up on Windows. I generally let these patches stew for a couple of weeks to see what sort of fecal shower would ensue. I know of some people who NEVER update, unless they have a clear and obvious problem with the computer, and that's a pretty good policy, too. They keep a drive image backup, too. Unfortunately, Vista will download and apply some patches without even asking, and other future patches won't install unless still other patches were previously allowed.

The setup software should have made a restore point before applying changes... unless this was one of those 'security' patches that Microsoft applied for their own reasons and didn't want you to back out of.

As for how to get in touch with Microsoft, that's an easy one: Boot a 'live' Linux CD, then compose your mail into a mail client that hasn't been configured, and then save the letter to /dev/null.

If you send product feedback to any Microsoft web site or email address that didn't solicit it in a multiple choice form (choices indicating A: LOVE IT, B: REALLY LOVE IT, C: I WANT BILL GATES BABY, D: All of the above!) then it will either be left unread and eventually deleted, or scanned by a sorting algorithm, dumped into a bottomless mail queue full of 'crap' like your letter, and then skimmed and deleted by someone in Pakistan.

If, on the other hand, you gleefully proclaim how much you LOVE Vista and its 'support' (AKA endless stream of patches), start your own BLOG about it and proclaim your undying love for ANY abortive piece of Microsoft crapware, then hey, you might have a bright future as a Microsoft shill, and there are plenty of them here on this web site, so you know it's a growth industry to get into.

[Emlock]

Thanks, I think, for the quick reply. My restore points don't go back that far, nor do my recent backups. Seems the only solution left is the most drastic one...formatting and re-installing the OS.

Thanks again for your hasty response.