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GameTree Online Offers Mac Game Downloads
#2
Posted 13 April 2009 - 11:36 AM
“No waiting,” it says on their web site. I waited three days—as no one minds the store on weekends or holidays—after my purchased download failed, only for one of their “customer service” representatives to try and blame GameTree’s failure to deliver on “problems at my end.” Never mind that the traceroute to their file server failed at two hops somewhere between the U.S. and the Netherlands, where their servers are located, and that I was able to happily download files from plenty of other locations during that time—without having shelled out precious dollars for them, mind you. Of course there are no refunds once they email you an activation code. Real useful, to have an activation code without the software to activate. Their customer service then advises me to subscribe to OpenDNS and change my whole network setup so I can download the bloody game. At this point, I don’t even want it any more, but hey, since they’re keeping my money no matter what, I don’t want to feel completely hosed, right? My advice: stay away from these amateurs. There are plenty of other companies out there who actually possess the expertise to operate an online business. And for the few titles they offer… definitely NOT worth the headache.
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