[BldyBigMick]

Bear in mind the science that goes into the whole spectrum of producing quality images on paper. it's easy to produce a color liquid and put it in a cartridge and say, look how cheap I made it. But what about the chemical ractions between polymers, metals, liquids and combining these with the chemical residues of paper manufacturing.Both Epson and Canon exhaustively test their products with huge teams of professionals in conditions that would put a surgical operating room to shame. Many after market dealers don't care about your investment or if the chemical composition of their inks will corode the print heads causing frustrating blockages. This is what leads to "Epson bashing" and this hurts the company.They don't spend millions to hear that. That is why they go to extremes to safeguard the quality that they intended to build for you.Instead of bashing, try understanding the whole picture.

[ronlnels]

I might be a printer freak. I have a hard time resisting the new features of the latest printer out there. I have had pretty much the gambet of the printer brands. HP, Epson,Lexmark, and Canon. I really have been satisfied with all of them, as they did what I expected of them. The only one that did not meet my expectations was the Epson 785 EPX. I have found the Canon to be the best of the lot. I am currently using a pixma IP 5000. Canon puts out an excellent printer and their service is top notch. On two of my Canon's I have had print head problems. (Possible caused by off brand inks, which I no longer use). One short call to Canon connected me with a professional Tech agent, and within days I received a new print head no charge.That is shocking service in todays computer hardware and software business.As far as ink consumption, if you do much printing at all, you need an inexpensive lazer printer set as your primary printer. Save the inkjet for photo,s and documents where color is required.

[PWGIRARD]

I have an Epson CX4800 which was sent by Epson as a replacement on warranty.Now the CX4800 is on the fritz and Epson has again offered me a replacement and referred me to their "Loyalty" website where I can buy another replacement at very reduced prices. The problem is that the "Loyalty" site is down and the password they gave me at Support no longer works.I have the feeling that Epson has again shagged me. The problem is with their inks, the 4800 has new factory cartridges, but they don't register on the ink bar. This is extremenly frustrating and I can't seem to get any relief, except to go to another vendor for my printing needs.Perhaps I will spend a couple of extra dollars and INVEST in a Canon printer and copier.Epson, I hope you are reading because your customer support has just cost you another "loyal" customer who is fed up with bad product and worse customer service.Heck, I even went to the Epson Customer Service rep at MacWorld, SF, and have not heard from Epson since.Paul W. GirardConcord, CA{size:18px}[/size]

[zig840]

Just one more opinion. I have an epson cx5400 all in one. It's been the best printer/copier i've ever owned, though ink is a bit pricey. I guess I should say "was" the best, as it is now a boat anchor.It pains me greatly to know I must scrap the printer. I'v had it less than 3 years and it is like new. Such a waist to #1 lose the printer and # 2 contribute to the staggering trash load that we generate.I found huge threads on the net discussing the same problems that i'v had. Even instructions on repairing the exact problem mine has, which did not fix mine.It seems that epson sells an inferior product, with pitiful customer service. Not to mention the under-handed cartridge scheme :twisted:where the printer says the cart. is empty when it is half full. {size:18px}So, it looks like bye-bye epson, hello cannon![/size]

[michaeljanski]

I had great success with Epson 740 (my daughter still uses the 740i) even resurrecting them for friends. You could clear a clog using only distilled water! And I still to this day use various brands of generic ink in the 740i, including Staples brand. So, when I wanted a multi-function, I bought Epson (CX5400). The first one died after three months. The replacement was D.O.A. The second replacement lasted about a year and then I could not unclog it with anything, and tried all the fixes listed everywhere online, including vodka! Gave it to a Mac users' group to play with. They have a bonafide charity group that fixes things and donates to students, so I took the deduction. I now use a Canon MP800 and I love it! Yes the carts are pricey (let's face it, inkjet ink is more expensive than Dom Perignon, ounce for ounce), but you can find some sales. I usually stock up when there's a sale, or when I go to Delaware (tax-free shopping, instead of 7% in NJ). I recently purchased a Xerox 6120N for $200 new, after rebate, so I'm going to use laser for awhile. XEROX 6110 COLOR LASER IS ON SALE AT STAPLES.COM UNTIL 2/3/07 FOR $100, AFTER MAIL-IN REBATE. FREE SHIPPING. (I don't work for Staples, nor Xerox.) Go to dealmac.com and search Xerox.I have a friend who travels as computer consultant to education. When he needs a printer in his hotel room, he buys the cheapest inkjet locally, then donates it to the school when he leaves and takes the deduction. Ya gotta have a workaround in life.

[kayak57]

Someone above mentioned that someone should sue Epson about the ink. I just wanted to let you know that "someone" has. Here is a bit from the site, and a link to learn about the class action lawsuit.[quote:bd867ec2da]What is this lawsuit about? (top)The Settlement resolves a class action lawsuit filed in California and other state courts. Plaintiffs assert claims against Epson America, Inc. (EAI) based on various legal theories, including breach of contract, breach of implied warranties, unjust enrichment, fraudulent concealment, violations of California Business and Professions Code Sections 17200, et seq., and violations of the California Consumers Legal Remedies Act, California Civil Code Sections 1750, et seq., relating to the performance and other characteristics of Epson inkjet printer cartridges. Among other things, Plaintiffs allege that Epson inkjet printers and inkjet cartridges indicate that cartridges are empty and suspend printer function, even though substantial ink remains. EAI has denied and continues to deny the claims and any wrongdoing, but has decided to settle to avoid the cost and inconvenience of litigation. The Court has not issued any rulings about the validity of the claims. "[/quote:bd867ec2da]The website is [url]http://www.epsonsettlement.com/_You can look it up to see if you are eligible to receive any benefit.Personally, I do appreciate the level of quality of Epson ink, but I am severly dissapointed in the trickery they use to get you to buy more ink. I paid them for the ink, so just please let me use ALL of it. Another feature I do not appreciate is that even if I only print black text, it will use color ink (to keep them fresh) every time. And lastly, if I run out of ANY color of ink, it will not let me print ANYTHING. Even just black ink. That's just not right. There are better ways to do business.