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1 "correct" answer available (4 pts) 1 "helpful" answer available (2 pts)

9 Replies Last post: May 20, 2008 8:40 PM by rahulbhagchandani

sjamedee

4 posts since
Mar 31, 2008

Apr 15, 2008 4:26 PM

Help!!!! uninstalling and installing errors!!

I recently downloaded iTunes and Quicktime for WinXP. When I tried to remove both programs, I got Error Code 2329. Also when I try to install new programs they either will install but won't uninstall or I get an installation error. Most of my programs won't update either. If this is due to malware activity then my security programs have not detected anything because I have ran and reran scans but come up with minor threats or nothing. I have even used online scanners because I cannot install new security software and the problem stil persists. Does anyone have an inkling of what is wrong or how to fix this?

Reply Tags: error, help

SpiritWind

1,271 posts since
Aug 19, 2006

1. Apr 15, 2008 5:17 PM

in response to: sjamedee

Re: Help!!!! uninstalling and installing errors!!

Hi :

A Google "Search" implies "Error Code 2329" is a "Windows Installer" Issue ; therefore,

you should tell us the SPECIFIC Name of your Win XP OS, like Win XP SP1, Win XP2, etc

AND the SPECIFIC Name of your "Windows Installer" ( Mine is Version 3.1 ).

For the BEST in what COUNTS in LIFE : http://www.tacf.org

sjamedee

4 posts since
Mar 31, 2008

2. Apr 17, 2008 6:10 PM

in response to: SpiritWind

Re: Help!!!! uninstalling and installing errors!!

My OS is Win XP SP2 and windows insataller vs 3.0.

piyushsingh

2,514 posts since
Jul 21, 2007

3. Apr 17, 2008 7:19 PM

in response to: sjamedee

Re: Help!!!! uninstalling and installing errors!!

As spiritwind highlighted , your windows installer is not the updated version. Try getting the latest version from here.

Nothing is true , Everything is permitted.

sjamedee

4 posts since
Mar 31, 2008

4. Apr 28, 2008 8:14 PM

in response to: piyushsingh

Re: Help!!!! uninstalling and installing errors!!

I updated Window Installer to 3.1 but I still have the same problem.

smax013

3,860 posts since
Jan 28, 2007

5. Apr 28, 2008 11:51 PM

in response to: sjamedee

Re: Help!!!! uninstalling and installing errors!!

sjamedee wrote:I recently downloaded iTunes and Quicktime for WinXP. When I tried to remove both programs, I got Error Code 2329. Also when I try to install new programs they either will install but won't uninstall or I get an installation error. Most of my programs won't update either. If this is due to malware activity then my security programs have not detected anything because I have ran and reran scans but come up with minor threats or nothing. I have even used online scanners because I cannot install new security software and the problem stil persists. Does anyone have an inkling of what is wrong or how to fix this?

Have you tried using the iTunes installer program? If you use the same installer that you used to install iTunes (and QuickTime), it will now give you the option of repairing or removing the installation. In addition, there should be a QuickTime uninstall item in the Start menu folder for QuickTime. Sometimes using this route might be better than using the Add/Remove function in Windoze (although sometimes they end up using the same thing).

[soapbox] Backup good...no backup bad!! [/soap box]

sjamedee

4 posts since
Mar 31, 2008

6. Apr 29, 2008 1:06 AM

in response to: smax013

Re: Help!!!! uninstalling and installing errors!!

I have exhausted those options to no avail. I'm at the end of my rope. It's not only iTunes that won't co-operate, Adobe and many other programs will not uninstall.

smax013

3,860 posts since
Jan 28, 2007

7. Apr 29, 2008 2:15 AM

in response to: sjamedee

Re: Help!!!! uninstalling and installing errors!!

sjamedee wrote:I have exhausted those options to no avail. I'm at the end of my rope. It's not only iTunes that won't co-operate, Adobe and many other programs will not uninstall.

Have you tried a program like Add-Remove Pro?

[soapbox] Backup good...no backup bad!! [/soap box]

Tech4me

453 posts since
Feb 6, 2008

8. Apr 29, 2008 8:53 AM

in response to: sjamedee

Re: Help!!!! uninstalling and installing errors!!

sjamedee . can you back up (System restore) to the time before you INSTALLED those ....? Try it.....IT might work......?

Hidden in every problem is an opportunity ! B.E.

rahulbhagchandani

11 posts since
Apr 10, 2008

9. May 20, 2008 8:40 PM

in response to: Tech4me

Re: Help!!!! uninstalling and installing errors!!

hi,

try installing the programs again and then uninstall them, and it works... if that doesnt works try restoring your system to an earlier time. or try some software to uninstall the programs, because windows' add or remove is really dumb, try REVO UNISTALLER, just google it. if you want any more help in system restore read the archived post at cyberspott.blogspot.com...........reply if doesnt works..............

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This Question is Possibly Answered

Apr 15, 2008 4:26 PM

Help!!!! uninstalling and installing errors!!

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