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6 Replies Last post: Apr 18, 2008 1:46 PM by Tech4me  
Click to view Tech4me's profile Enthusiast 443 posts since
Feb 6, 2008
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Apr 18, 2008 7:38 AM

Can't open Attachment?


Hi all. I have some emails lately with attachments and can't seem to open them...this it whtas I got when trying to open..:

http://forums.pcworld.com/servlet/JiveServlet/downloadImage/3459/2008-04-18_101329.png

Any Ideas...Thanks.


Hidden in every problem is an opportunity ! B.E.
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Click to view piyushsingh's profile Old Hand 2,514 posts since
Jul 21, 2007
1. Apr 18, 2008 8:05 AM in response to: Tech4me
Re: Can't open Attachment?

hi Tech4me

Just confirm that you having trouble opening the attachments or downloading them . Not much is clear from the snip. But i think its a matter related with file associations. Do you have powerpoint installed ? If no, install it from your office suite or get the free powerpoint viewer from the link below.

http://www.microsoft.com/downloads/details.aspx?FamilyID=048dc840-14e1-467d-8dca-19d2a8fd7485&DisplayLang=en


Nothing is true , Everything is permitted.
Click to view smax013's profile Old Hand 3,832 posts since
Jan 28, 2007
3. Apr 18, 2008 11:44 AM in response to: Tech4me
Re: Can't open Attachment?

Tech4me wrote:
piyushsingh . I have full office 2007 with powerpoint and most everything........installed ...... Do you thing my friend sent me a old version of file that Vista won't recognize(maybe office2000).


Are you sure that they are PowerPoint files? Are you sure that your friend intended to send you something? In otherwords, are you sure it is not some virus or trojan horse that maybe come from your friend's computer or someone else's computer but made to look like it came from your friend's computer? The implicit warning in my question is that you should NEVER open an attachment unless you are SURE you know what it is supposed to be and expected it. If I get something from a friend that I am not expecting, I will contact that friend to make sure that they intended to send something to me and ask what it is.




[soapbox] Backup good...no backup bad!! [/soap box]
Click to view piyushsingh's profile Old Hand 2,514 posts since
Jul 21, 2007
4. Apr 18, 2008 12:01 PM in response to: Tech4me
Re: Can't open Attachment?

older office files will open in office 2007. The problem is the other way round , when files created with office 2007 in new format ( .docx etc ) are opened in older suites
. Thats why office 2007 has options of saving in other formats too.

So you have office 2007 installed. First i would say , take smax warning seriously . Dont open the attachment if you are not sure about its contents. Scan it using multiple scanners.

If you are sure about opening it :

Does the .pps file show up as a powerpoint file or not ?

Try right clicking and open with ,go to power point and see if it works.

Try renamng the .pps file in DOS from filename.pps to filename.ppt and see if it works.


Nothing is true , Everything is permitted.

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