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1 "correct" answer available (4 pts) 1 "helpful" answer available (2 pts)

5 Replies Last post: May 18, 2008 9:54 AM by tvslishl

larryt49

2 posts since
Mar 12, 2008

May 15, 2008 3:43 PM

Receiving Pop Up Ads When Attempting to Download Avast

i downloaded the avast software and got ads poping up all over the place wanting me to buy their product. now my background on my desktop is all red with download button to buy this product. what is going on? i thought this was a safe site.

mphenterprises

9,066 posts since
Feb 19, 2007

1. May 15, 2008 3:46 PM

in response to: larryt49

Re: Receiving Pop Up Ads When Attempting to Download Avast

Hi LarryT and welcome to the PCWorld Communities.

First some housekeeping. I have changed your Discussion title to give a clearer indication of your question. For future reference, please be as descriptive as possible in both the heading of your Discussion as well as the post itself. Also, I have moved this Discussion from the PCWorld Web Site Community into the Answer Line Community.

Now, I have some questions for you:

From where exactly did you download this application? (What is the url?)

Was the download of Avast successful?

What browser are you using?

Did you click on any of the pop up ads?

What security applications do you have beside Avast?

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself

SpiritWind

1,219 posts since
Aug 19, 2006

2. May 16, 2008 9:35 AM

in response to: larryt49

Re: Receiving Pop Up Ads When Attempting to Download Avast

http://forums.pcworld.com/images/emoticons/grin.gif

Hi :

As a Volunteer "Helper" on the Avast Online Support Forums, the Developers have

reported a COUNTERFEIT Site trying to pretend to be the "real" thing; the "real"

product does not act that way . Recommend you uninstall whatever you got

( it MAY just be a corrupted installation ), then go to

http://www.avast.com/eng/download-avast-home.html .

IF you did get the "counterfeit" product, I recomend you use the FREE "RogueRemover"

from http://www.malwarebytes.org/rogueremover.php .

For the BEST in what COUNTS in LIFE : http://www.tacf.org

larryt49

2 posts since
Mar 12, 2008

3. May 16, 2008 2:58 PM

in response to: SpiritWind

Re: Receiving Pop Up Ads When Attempting to Download Avast

thanks for the advice-i went to malware site and downloaded thier free version and my pc is a lot quieter now but i can't use the task manager because of the malware plus the system restore doesn't work either. they try to cover all their bases to make you buy their product which is the wrong way to go about it. now to try to get the rest of it if i can find it.