We need more Attorney generals like those!

Okay...what about the other States that this happened in? I've had them deny me warrenty service also.

I work for a server manufacturer company and Dell is one of our competitors. They try to screw us over by giving our customers servers at below cost and sometimes even at no cost. Not very smart when you they are in a financial sh*t hole. I hope those customers that fell for the trap are pulling their teeth out while dealing with Dell's outstanding customer service.

Hi TimL,

I really had no idea that Dell could do such things, I'm naive, I guess. That's truly a bad practice, for any and all companies, IMHO.

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Avatar Aang, The Last Airbender sig by Chromium. Thank you!

I agree, contact your state's Attorney Generals office. You may want to reference that court ruling and say that you have been likewise affected. The fact that they have now been found guilty of this in NY, makes a stronger case in the other state. If they did it in NY, they did it in all 50. NY and Florida generally are the toughest in these types of cases, probably because they have more active consumer groups also.

I was withholding judgement, but there was such a strong animus among some past Dell users about the treatment they had received, that while I didn't know if there was any fire, there sure was a lot of smoke. Now we know, there was fire as well.

As for Dell's no comment, how could one comment on such a damning case. Now that this decision is in, look for the next shoe to drop, the civil class action case. I can almost see the TV commercials now.

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Gee, I hate to say this, but I have a Dell laptop and had a problem with the AC cord in the first 4 months and I actually had a serviceman come to the house to check it out! I didn't wait forever either. Now I hope this continues! I have an extended four year service contract.........

Hi Chuck and welcome to the PCWorld Communities.

Okay, this forum is not a double for an English class; however, since you wanted to correct the use of Attorney Generals, let's make sure we are all on the same page. Bratasch was correct The plural for Attorney General is Attorney Generals. Actually, the phrase Attorney General is a proper noun. Attorney Generals, although not really used, would be considered a proper plural noun.

In your use, Attorney's General would signify possession such as David's cat or Jennifer's hat.

Again, without getting into a heated debate regarding grammar, this was just to point out that Bratasch was correct.

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This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself