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1 "correct" answer available (4 pts) 2 "helpful" answers available (2 pts)
4 Replies Last post: Jun 27, 2008 7:07 PM by kiddo  
Click to view kiddo's profile New Member 2 posts since
Jun 27, 2008
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Jun 27, 2008 3:47 AM

Cannot FInd Windows XP Realtek Audio Drivers for My ASUS Pro31Sc Laptop

Hi all,

I have an ASUS Pro31Sc laptop which came with Vista. I've binned this and installed XP which has left me with a driver issue for the Realtek HD Audio device which the laptop comes with. Also wireless driver issues but one thing at a time.

I have installed the Microsoft UAA hotfix, and run the ASUS utility which installs the RealtekAC97 directory which, according to ASUS should allow the drivers for the device to be detected..... it does not. At the request of ASUS I have also attepted to flush the BIOS, this was not required as the version they sent me was older than the one installed. At this point ASUS responded with " this is not supported", oh joy!

ASUS can not tell me the component model number so that I can get the required driver from Realtek. So I have two questions:

1. Can anyone tell me how to find out the component model or serial number (without pulling the laptop apart)?

or

2. Is there a fix for the component not picking up the driver?

Any help appreciated!
Reply
Click to view Flashorn's profile Old Hand 2,608 posts since
May 19, 2007
1. Jun 27, 2008 4:09 AM in response to: kiddo
Re: Cannot FInd Windows XP Realtek Audio Drivers for My ASUS Pro31Sc Laptop
Hey kiddo!!


Welcome to PCWorld Community !

I have a few apps and sites for you to investigate.

I don't know if this will help but, maybe worth a try.

First, DriverMagic might be of some help.

It will tell you what drivers are on your PC and if you need to up-date or repair.

Second, DrverDownload Central .

This software utility automatically finds ALL
the drivers your PC needs.

Maybe of great help.

Third option is to visit The Device Driver Forum


You might be able to find answers to your questions on a

dedicated driver forum.

I hope this will help you resolve your situation.

IF not, then others in this community are sure to have

more suggestions.

FLASHORN.


Free Internet Security - WOT Web of Trust Patience is Life.
Click to view mphenterprises's profile Member Moderators 11,118 posts since
Feb 19, 2007
2. Jun 27, 2008 4:09 AM in response to: kiddo
Re: Cannot FInd Windows XP Realtek Audio Drivers for My ASUS Pro31Sc Laptop
Hi Kiddo and welcome to the PCWorld Communities. :D

First, I have changed your Discussion title to give a clearer indication of your question. For future reference, please be as descriptive as possible in both the heading of your Discussion as well as the post itself.

Now, please follow the initial suggestions that Flashorn provided by Flashorn and we can continue troubleshooting your issue.


This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself
Click to view coastie65's profile Member Moderators 9,163 posts since
Apr 2, 2007
3. Jun 27, 2008 10:27 AM in response to: kiddo
Re: Cannot FInd Windows XP Realtek Audio Drivers for My ASUS Pro31Sc Laptop
Hey kiddo and welcome to the forum. Here's another one for you if the link works: http://realtek-high-definition-audio-driver.softwear.informer.com/5.1/ coastie65


eMachines T5212.... Intel Pentium D 945 3.4Ghz..... evga 9800 GT 512 Mb PCI-E video card..... Realtec HD audio......2 Gb Crucial 667 Mhz DDR2 memory..... Lite on CD RW; DVD RW, DL,& Lightscribe optical drive...... Windows XP MCE 2005....... Antec Basiq 500w PSU......200 Gb Parallel ATA HDD.........Samsung 22" WS SyncMaster 2243BWX Monitor.

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