rkinne01 - you have some very good points. Something to consider - pure numbers. It is widely accepted that 90% of the world's computers use Windows. Now we may argue a few percentage points + or -, but that's been the consensus for years. Apple, increasing it's share by 50% if it did would only change those numbers a few percentage points, which is why Apple is branching out into Entertainment. Linux with various distributions has almost all of the rest, again about 5%.
Last night on the news when they were talking about Bill Gates "retirement", they pointed out that Microsoft has 76,000 employees, now some are in administrative roles, some in marketing of various products, some involved in programming efforts other than Windows, but that is still a lot of people involved in developing software.
Assume for a moment that there are 400 million personal/micro computer users in the world. There may be more or less, but it won't change the relative size much. That means 360 million use Windows, 20 million Mac's and 20 million others (including Linux) but for this discussion throw them all into the Linux camp. If we just grap an approximation and say that there are 36,000 very experienced Windows users (excluding those actually in programming and supporting systems), this is experienced users, not professionals. That is 1 hundredth of 1 percent of the windows users. Even if we double the percentage for Linux that is only 4,000 experienced Linux users (again, not professionals), and divide that by around 25 different versions, and you get around 160 very experienced users per distro.
You may argue about the percentages, but the fact is borne out by help forums including this one that there is a great deal more assistance available to the average Windows users, just by the sheer weight of numbers of total users for the various OS's.
The PC World community is about to celebrate it's second anniversiary as the oldest post I could find in Windows (by Guest) is 7/5/2006 welcoming us to the forums (as it was called then).
In that time in the Windows discussion area there have been 1,918 discussions and 85 documents. In the Linux discussion area there have been 153 discussions and 6 documents. In the Mac discussion area there have been 134 discussions and 0 documents. Now before certain very passionate adherants of the other operating systems jump down my throat, I will point out that MacWorld the sister publication to PC World has their own forum and there are Linux dedicated forums, but it does show that in a highly respected community such as ours with a dedicated and diverse membership the vast numbers are in the Windows arenas, and even the dedicated and passionate adherants of the other OS's generally also use Windows.
All this is not to suggest that Windows is superior by these numbers, just that the numbers are the reason it is so difficult for the average person trying to get assistance in other operating systems. When I was trying to use Linux, I went to a Linux only forum, supposedly the main one, and posted my question and after two weeks got one response. I go more responses than that on the situation after I had given up and mentioned it in a post on another topic in this community!
I will admit that Linux has promise, but as long as the adherants of each flavor are more interested in fighting each other than coming together, they will never get the critical mass of users and adherants to get the OS out of single digit market share.
Thanks to Solar Wings for the special siggy.