I have this same problem with my HP laptop. QuickPlay is an HP software that plays videos, runs the webcam etc. My laptop even has a button dedicated to starting the software. I've had no luck finding a solution to this annoying problem so if anyone knows what to do, please help!
-Colby
ps. I've reinstalled it and updated it (and the drivers to the buttons) with no luck. HP recommends going back to a restore point but that would make lose hours of software installs that I've done and must have. I'd rather uninstall QuickPlay than do that but when it works, its pretty convenient.