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Up to Discussions in Privacy & Security
37 Replies Last post: Apr 6, 2007 11:04 PM by SpiritWind   1 2 3 Previous Next
Click to view mini2nut's profile New Member
mini2nut
20 posts since
Apr 3, 2007
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Apr 3, 2007 4:45 PM

I believe I have a keylogger

Alright, my son plays WoW and has recently had his account hacked. We both think he got a keylogger from one of the addons he downloaded and it stole his account and password. Is there anyway I can check if he has a keylogger on his computer? And if the program finds it, how can I get rid of it?
Thanks for your help.
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Click to view AuroraDizon's profile Member Moderators
AuroraDizon
4,238 posts since
Jul 30, 2006
1. Apr 3, 2007 8:23 PM in response to: mini2nut
WoW has many add ons because at one time they had a contest to do simple things, but people got out of hand and WoW tells people not to use 3rd party applications anymore. (husband gave me that information) Delete everything you downloaded installed and possibly even your entire WoW program (make sure you have your discs to reinstall). Then get anti-virus, spyware scanners. My suggestion is to download them install update and then restart in safe mode and run all your scans from there.

If you don't have an antivirus I suggest AVG Free
AVG also has Anti-Spyware
SpyBot
Lavasoft
Superantispyware

Your other options are to 'roll back your computer to an earlier time', clean reinstall etc.

Free RiceLIron Mini
Read the latest DigiYumi cartoon "Kellie Parker Interview" here
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Click to view mini2nut's profile New Member
mini2nut
20 posts since
Apr 3, 2007
2. Apr 3, 2007 8:39 PM in response to: mini2nut
OK, I already downloaded Ad-Aware and AVG Anti-Virus program and ran them. I guess what I have to do now is just reboot in safe mode and scan.

And would it be easier just to system restore to a week ago?

Thanks
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Click to view AuroraDizon's profile Member Moderators
AuroraDizon
4,238 posts since
Jul 30, 2006
3. Apr 3, 2007 9:08 PM in response to: mini2nut
update them for newest sigs before you go into safe mode, then scan and see if anything pops up. It should tell you if its a keylogger, trojan or tracking cookie etc.

Free RiceLIron Mini
Read the latest DigiYumi cartoon "Kellie Parker Interview" here
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Click to view TheNameless's profile New Member
TheNameless
787 posts since
Aug 5, 2006
4. Apr 4, 2007 1:55 PM in response to: mini2nut
You might also want to get a good AV to check for these things, such as Avira (free or paid) or NOD32 (paid), as not all anti-spyware applications go beyond checking for "commercial" keyloggers.

Good by nature, but evil by my own free will.
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Click to view mini2nut's profile New Member
mini2nut
20 posts since
Apr 3, 2007
5. Apr 4, 2007 3:36 PM in response to: mini2nut
I have the AVG Anti-Virus download. So I think that will take care of the AV I need
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Click to view TheNameless's profile New Member
TheNameless
787 posts since
Aug 5, 2006
6. Apr 4, 2007 3:42 PM in response to: mini2nut
Alright, just wanted to make sure we didn't over-look something. wink

Good by nature, but evil by my own free will.
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Click to view mini2nut's profile New Member
mini2nut
20 posts since
Apr 3, 2007
7. Apr 4, 2007 3:55 PM in response to: mini2nut
TheNameless wrote:Alright, just wanted to make sure we didn't over-look something. wink
Hehe, I think I'm gonna go scan the other PC right now. So all I do is boot it up, then tap F8 a few times and click safe mode, then use AVG and Ad-Aware scanners?
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Click to view AuroraDizon's profile Member Moderators
AuroraDizon
4,238 posts since
Jul 30, 2006
8. Apr 4, 2007 4:07 PM in response to: mini2nut
yea, make sure your packages are updated before you scan in safe mode if you don't connect to networking

Don't forget to change all passwords that may of been stolen!

Free RiceLIron Mini
Read the latest DigiYumi cartoon "Kellie Parker Interview" here
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Click to view mini2nut's profile New Member
mini2nut
20 posts since
Apr 3, 2007
9. Apr 4, 2007 4:25 PM in response to: mini2nut
Ok booted up my computer, logged on, checked for updates, then clicked restart on my PC. As it was booting up I kept tapping F8 and came up with this menu.
Please select boot device:
1st Floppy Drive
PM-LITE-ON COMBO SOHC-5235K
3M-ST3160 8275AS
IBA GE SLOT 0148 v1217

Which 1 do I choose?
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Click to view TheNameless's profile New Member
TheNameless
787 posts since
Aug 5, 2006
10. Apr 4, 2007 5:00 PM in response to: mini2nut
That's the boot menu.

You should probably try the F10-F12 keys instead, every manufacturer has a different key for mode transitions.

Good by nature, but evil by my own free will.
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Click to view mini2nut's profile New Member
mini2nut
20 posts since
Apr 3, 2007
11. Apr 4, 2007 5:05 PM in response to: mini2nut
Alright, gonna try it right now. When I do happen to choose the right button, what will the menu look like or will it just tell me booting in safe mode?
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Click to view TheNameless's profile New Member
TheNameless
787 posts since
Aug 5, 2006
12. Apr 4, 2007 5:18 PM in response to: mini2nut
It will look like a DOS box, aka, black screen with large letters. There will be 3-4 options, you want "Safe Mode." Don't worry about networking or anything, and make sure it's not just with the command prompt option.

If that doesn't work, a more generic solution:

Start Menu-->Run-->type in msconfig and hit enter-->Click on the BOOT.INI tab and check the box next to "/SAFEBOOT" under the Boot Options section-->Reboot and you will be in Safe Mode. After you are done tinkering around in Safe Mode and you are ready to reboot back to normal boot, you have to do that again while in Safe Mode and un-check the "/SAFEBOOT" option then reboot again.

Good by nature, but evil by my own free will.
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Click to view mini2nut's profile New Member
mini2nut
20 posts since
Apr 3, 2007
13. Apr 4, 2007 6:19 PM in response to: mini2nut
Alright thanks. I got the safe mode to boot up using the run option Now I am just gonna do a full system scan with Ad-Aware and AVG.
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Click to view TheNameless's profile New Member
TheNameless
787 posts since
Aug 5, 2006
14. Apr 4, 2007 6:45 PM in response to: mini2nut
You may post what it finds (if it finds anything at all). Some members, including myself, may be able to point you in the right direction as to what more you have to do (if anything), and what to prevent further infection.

Hope you bring happy tidings.

Good by nature, but evil by my own free will.
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