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13 Replies Last post: Jun 8, 2007 9:27 AM by Whit3y  
Click to view PCWorld's profile PCW News Bot 18,878 posts since
Aug 1, 2007
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Jul 20, 2006 11:27 AM

Best Defenders

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Click to view kjpweb's profile New Member 2 posts since
Aug 3, 2006
1. Aug 3, 2006 5:01 PM in response to: PCWorld
Best Defenders
I'm not surprised - I continuesly run a whole bunch of programs, since it has become obvious, that each individual program takes a different approach in removing spyware.And by no means - detecting spyware does not mean, that the program actually can remove it. And in some cases you actually have to read up, use specialized tools and work your way through registry, various exe files and dll's to find and remove the culprit.As comment to your results however - McAfee and Symantec have become bloated and overly resource hungry, by not even be expressively user friendly as they were in the olden days, when both of them were establishing their reputation.So even if they are free (for 6 or 12 months) I throw them off of any system, that I am being asked to clean up.And talking of new systems - maybe you should mention, that Dell has taken leadership to a new dimension. - Along with McAffee they deliver well known Spyware product MySearch preinstalled with every new system !
Click to view yec99's profile New Member 1 posts since
Aug 10, 2006
2. Aug 10, 2006 3:32 AM in response to: PCWorld
Best Defenders
Web Root Spy Sweeper 5.07 is an adware itself, this program install a key in the startup registry with the name spy falcon, making you beleive that is a real adware, i cant beleive that companies like web root, try to fool you, i lost time, money, and software, trying to erase this "spyfalcon adware" this key is created everytime the PC Restart. I wont trust in webroot never again they just play with their costumers. I will change of antispyware. My email is yec99gt@yahoo.com
Click to view lmaccarty's profile New Member 1 posts since
Aug 15, 2006
3. Aug 15, 2006 11:17 AM in response to: PCWorld
Best Defenders
You are soooo wrong about Spy Sweeper. Check the forums.
I, like many others, started getting random rebooting of my pc after Spysweeper updated to the latest version.
I submitted a trouble ticket and they gave me a solution, which was to run a cleanup program they came up with, then install an even new version of Spysweeper.
They knew about this problem but didn't have the guts to put a disclaimer on their site that this could happen.
It also prevents Windows XP from installing SP2, which means I have to reformat my hard drive and install SP2 BEFORE I install Spysweeper.
Their "no comment" solution to this problem, and the fact that it has affected so many people, puts Spysweeper high on my Shit List
Click to view Blharger's profile New Member 7 posts since
Aug 16, 2006
4. Aug 16, 2006 10:24 PM in response to: PCWorld
Best Defenders
I'm not sure what tests you were running but you missed the mark on this one!! (Yes, I realize you were testing the 4.0 version but I can't believe the 5.07 would be that much different) I used Spy Sweeper for a year with no problems however with the latest update (5.07) I have had major problems! I just uninstalled it today and will never use it again. After spending many hours, purchasing a bunch of programs and ultimately purchasing a new computer (thinking that my 4 year old Dell had finally hit the fan) I narrowed the problem down to Webroot when I started having the exact same problems with my brand new computer. Furthermore, I went to 'spycar.org' to see how Spysweeper performed and it failed all but 4 tests. Bottom line...don't waste your money on Spysweeper and if you do get ready to spend a lot of time fixing the problems it will cause.
Click to view uncjerry's profile New Member 2 posts since
Aug 24, 2006
5. Aug 24, 2006 3:55 PM in response to: PCWorld
Best Defenders
How did "Spyware Doctor" do in the test ? (It's the one PC World pushes.) ???
Click to view uncjerry's profile New Member 2 posts since
Aug 24, 2006
6. Aug 24, 2006 4:00 PM in response to: PCWorld
Best Defenders
I didn't notice anything in the ratings for Spyware Doctor, ( the one PC World pushes), . What about it, how did it do by percentage in the test?
Click to view sjmorgan's profile New Member 1 posts since
Aug 25, 2006
7. Aug 25, 2006 3:17 AM in response to: PCWorld
Full Disclosure in Testing
Firstly, thanks for the article. Secondly, I must agree with uncjerry (where's the "beef" - the Spyware Doctor test results?). Like others, I use many "suites" running together on one machine and as such, am particularly interested in "footprint", "memory leakage", speed, ability to customize scans (what, when, how, and specific actions to take/ignore), and how well the suites recognize existing rules. After testing how well they "play together", I go through an uninstall/re-install process to see if they remove their own leftovers and re-install quickly. Guess I just didn't see this in your article.

By the way, your competitor made the same mistakes in their article whch leads to my questioning the validity, thoroughness, and integrity of the testing process. Finally, could someone at your organization address the issue of impartiality whilst testing products whose sponsors pay you money?
Click to view Narasu's profile New Member 29 posts since
Jul 12, 2006
8. Aug 25, 2006 2:51 PM in response to: PCWorld
answer to question on impartial testing of products
Hello, I'm the editor of the Best Defenders story and also of a new antispyware roundup that should be published at pcworld.com shortly.

I'd like to address your question about impartial reviews testing. PC World's editorial department operates independently of our advertising department. It may sound hard to believe, but I find out who's advertising in the magazine the same way you do, by looking at the issue when it's published. Advertising does not affect the products we review and the ratings we give to those products.

Occasionally, we do a sponsored event in relation to a story. For example, PC Tools sponsered the live chat discussing July 2006's All-in-One Security story. I learned of that well after the story was done, and in that case, PC Tools was not even a product covered in the story.

I hope that helps answer your question.
Best,
Narasu


I'm an editor in the reviews department at PC World.
Click to view cleanmachine's profile New Member 1 posts since
Aug 25, 2006
9. Aug 25, 2006 8:53 PM in response to: PCWorld
Editor's Choice - Sunbelt Software's CounterSpy
Hello Narasu,

How is Sunbelt Software's CounterSpy faring these days? A while back PCWorld gave it the Editor's Choice. Is it still the best overall?

Thanks.
Click to view Narasu's profile New Member 29 posts since
Jul 12, 2006
10. Aug 28, 2006 9:06 AM in response to: PCWorld
Re: Editor's Choice - Sunbelt Software's CounterSpy
We just posted our review of the CounterSpy 2.0 beta here:
http://www.pcworld.com/article/id,126890/article.html

Essentially we found CounterSpy to have a great interface, solid malware detection, but the disinfection scores were lower than with some of the other programs. I should emphasize that the product we tested was beta, so those may not be representative of the final product.
Narasu

cleanmachine wrote:Hello Narasu,


How is Sunbelt Software's CounterSpy faring these days? A while back PCWorld gave it the Editor's Choice. Is it still the best overall?


Thanks.




I'm an editor in the reviews department at PC World.
Click to view mrjimphelps's profile New Member 10 posts since
Aug 25, 2006
11. Dec 19, 2006 12:10 PM in response to: PCWorld
Best Defenders
Webroot Spysweeper consumes so much time and resources when you first log into Windows that it isn't worth having. I'd much rather have something like CounterSpy, which is a lot less intrusive.
Click to view ejcpplpcw's profile New Member 9 posts since
Dec 15, 2006
12. Dec 25, 2006 3:57 PM in response to: PCWorld
CounterSpy - Big Disappointment
I have used CounterSpy on 2 computers for several months. I have finally removed it completely as I found it to be extremely intrusive, taking up resources and slowing down computer response to unacceptable levels. I have fast computers with plenty of ram (1G), so that's not the problem. Also had several false positives and no true finds. I'm back to using spybot and adaware.

Ernie
Click to view Whit3y's profile New Member 1 posts since
Jun 8, 2007
13. Jun 8, 2007 9:27 AM in response to: PCWorld
Disable the splash Screen
If anyone out there is using Webroot Spysweeper. Go to the options screen. Then go to program. there is an option to disable splash screen. will make boot time about a min faster and does not hurt the program at all.

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