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8 Replies Last post: May 12, 2007 12:59 PM by Harmonic7  
Click to view digitall565's profile New Member 10 posts since
Nov 6, 2006
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May 12, 2007 10:20 AM

I used EasyClean and it deleted important files!

Well, I installed EasyClean and did a search for duplicate files.

Thinking that it showed ONLY the duplicate files, I deleted them all. In the process, I deleted some important Windows files.

Some features are now gone, even after having restored an earlier time. For example, all the Quick Launch icons are together in one long row.

I also keep getting prompted that some files have been replaced with unverified versions, and that I should insert a Windows XP Home Edition Service Pack 2 CD to fix this problem.

What can I do to restore these files, for free? Especially since I don't have an install disk!
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Click to view mphenterprises's profile Member Moderators 9,065 posts since
Feb 19, 2007
1. May 12, 2007 12:23 PM in response to: digitall565
Re: I used EasyClean and it deleted important files!
digitall565 wrote:What can I do to restore these files, for free? Especially since I don't have an install disk!

Hi Digital565. Well, you briefly mentioned that you "restored" to a previous time. Just for clarification, did you do a System Restore or did you just try to uninstall some programs? As for your quoted question, there is no such thing as a "free" reinstall. Did you ever have an installation CD? Is your computer a custom computer?

Here are the facts:
The only way to do a fresh reinstall or repair of Windows is with the Installation CD you used to install Windows. I don't mean to be blunt but if this is a custom computer (you built it) and you didn't have an installation CD to begin with, how did you install Windows? If this is a manufactured computer, go back to the manufacturer and ask for a repair/installation CD. You will have to prove that you have a valid product key and depending on the situation, you more than likely will have to pay a fee.


This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself
Click to view Harmonic7's profile New Member 101 posts since
Jul 30, 2006
3. May 12, 2007 12:39 PM in response to: digitall565
Hey digitall565:

Did you try running SFC (bring up "Run..." & enter "sfc /scannow" w/out quotes)? It's usually pretty good @ replacing missing or corrupted Win files. If it won't run & asks for a disk, try to borrow one from somebody. As far as I know, this is perfectly legal since you're not installing the OS, you're just repairing what's already there.

Hope this helps.
Click to view mphenterprises's profile Member Moderators 9,065 posts since
Feb 19, 2007
5. May 12, 2007 12:49 PM in response to: digitall565
Very good point Harmonic. Can I ask you a question? Doesn't he have to either A) have the original Installation CD that is associated with his product key, even if he is doing a repair or B) find someone with the exact version he has, Windows XP Home Edition w/ SP2 for that to work?


This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself
Click to view mphenterprises's profile Member Moderators 9,065 posts since
Feb 19, 2007
7. May 12, 2007 12:50 PM in response to: digitall565
Digital, even though your computer is 3 or 4 years old, the manufacturer still has the Installation/Repair CD. If you don't know of anyone with Windows XP Home Edition w/ SP2. I would contact the company. Again, as long as you can prove you have a valid product key, you should have no problem.

Addition:
Just reinstalling SP2 is not going to fix the problem, as you found out. You are missing valuable DLL files that can only be replaced by reinstalling Windows.


This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself
Click to view Harmonic7's profile New Member 101 posts since
Jul 30, 2006
8. May 12, 2007 12:59 PM in response to: digitall565
mphenterprises wrote:Very good point Harmonic. Can I ask you a question? Doesn't he have to either A) have the original Installation CD that is associated with his product key, even if he is doing a repair or B) find someone with the exact version he has, Windows XP Home Edition w/ SP2 for that to work?
Hi mphenterprises:
It appears that any same version XP installation disc will work. Not really sure what happens using a different version but, in a case like digitall565's, it's probably worth a shot.

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