PC World Community: SSCEvtHdlr.exe is eating my proccessor ...

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24 Replies Last post: Aug 4, 2007 11:54 AM by SpiritWind Go to original post 1 2 Previous Next

rtptah

8 posts since
Jul 7, 2007

15. Jul 8, 2007 4:24 PM

in response to: quackstar2

Results

Superanti-spyware found 52 items it got rid of. Rootkit found 233 discrepancies but now I am unsure how to proceed with that one. The other program gave me an error message of invalid path and wouldn't scan. I downloaded it several times.

mphenterprises

9,068 posts since
Feb 19, 2007

16. Jul 8, 2007 4:30 PM

in response to: quackstar2

Okay. Well, regarding the Rootkit scan, can you take a screen shot of the report that was generated and send it to me via a PM. I will try and find a forum that specializes in Rootkit Removals.

Regarding Dr. Web Cure It, what is the exact error message and did you get the error message when you tried to download it or when you tried to install it?

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself

rtptah

8 posts since
Jul 7, 2007

17. Jul 8, 2007 4:34 PM

in response to: quackstar2

It says "invalid virus base or path to virus base". It will download, run, then when I select 'start' that message popps up. Following that, a screen asking if I want to buy shows up.

mphenterprises

9,068 posts since
Feb 19, 2007

18. Jul 8, 2007 4:38 PM

in response to: quackstar2

Okay, that is a new one to me. The secondary window that comes up is nothing. You can always X out of that.

Well, let's concentrate on what you do have. Please send me that screenshot via PM and in the meantime, I will try to find you a forum that specializes in Rootkit removal.

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself

rtptah

8 posts since
Jul 7, 2007

19. Jul 8, 2007 4:40 PM

in response to: quackstar2

First, I am unsure of how to do a screen shot so under options on rootkit I selected save. Now the program is not repsonding. That means I have to scan again, correct?

mphenterprises

9,068 posts since
Feb 19, 2007

20. Jul 8, 2007 4:46 PM

in response to: quackstar2

When you initially ran the scan, did you select save at that point?

If the system hung for any reason, yes, go ahead and and scan again. Once the scan is complete, click "Save..." and save the report as a .txt file to your Desktop. At that point, you can email me the .txt file. I am going to send you my direct email address. Once you get it, email me the .txt file you saved on your Desktop. I will reply back and let you know I got it.

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself

SpiritWind

1,202 posts since
Aug 19, 2006

21. Jul 9, 2007 12:20 AM

in response to: quackstar2

Rootkit Revealer

{size:18px}[/size:896ff53792]:D Hi rtptah :

233 Discrepancies found by Rootkit Revealer is an extremely large number;
I suspect you did NOT run the Scan according to THEIR Guidelines at the
RootkitRevealer Usage Forums at http://forum.sysinternals.com/forum_topics.asp?FID=15 , particularly their 1st 4 Threads . Follow the Guidelines in those
Threads and IF the resultant Scan has more than 8 "Discrepanies", save
the Report and post it in their Rootkitrevealer Logs Forum at
http://forum.sysinternals.com/forum_topics.asp?FID=17 . There are many
Volunteer Experts on those Forums to assist you ; THEY are the Experts
when it comes to the RootkitRevealer program ..

As far as Rootkit Removal is concerned, the Best are at
www.castlecops.com/f233-Rootkit_Revelations.html .

For the BEST in what COUNTS in LIFE : http://www.tacf.org

rtptah

8 posts since
Jul 7, 2007

22. Jul 9, 2007 5:34 AM

in response to: quackstar2

I ran the scan again and recieved 5 errors. Then, I got the same lock up problem when I attempted to save and send the results to you. It saved an empty file. I will look at the rootkit site and I will also attempt to run the scan again today.

quackstar2

18 posts since
Jun 14, 2007

23. Aug 3, 2007 3:23 PM

in response to: quackstar2

srry for neroposting, but i still have this problem. is there anyway to fix it w/o uninstalling aol ssc?

SpiritWind

1,202 posts since
Aug 19, 2006

24. Aug 4, 2007 11:54 AM

in response to: quackstar2

AOL

{size:18px}[/size:fb3c0e8fe2]:D Hi Quarkstar :

Have you asked your Question(s) on the AOL Support Forums !?
You can access them through your AOL GUI ; I did some advising on
their Security Forum the last month of the 6 months I had them .
When I was there for that 1 month I met several very knowledgeable
people who should be able to help you .

For the BEST in what COUNTS in LIFE : http://www.tacf.org

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