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Up to Discussions in Windows
11 Replies Last post: Jul 16, 2007 9:31 PM by smax013  
Click to view RockyM's profile New Member
RockyM
5 posts since
Jul 13, 2007
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Jul 13, 2007 10:31 PM

Missing DVD Rom Drive!!

Hi there.

Neeed some help!

I recently decided to format my PC the other day. Everything was going fine, and of course once I had formatted Windows XP I then proceeded to install the the drivers, software etc for my PC (As you do).

First off, I put in my Gigabyte Chipset utility CD into my DVD rom so I could install all the drivers for my LAN network, Intel USB Drivers, Audio Drivers etc etc....You know that CD that contains all of those things?

Anyway, I installed all of those things, however after that my DVD Rom drive did not show up in my computer. I also went to Admin tools and checked Devices - It did not show anything to say that I had a DVD Rom in my computer.

Anyway, I formated again and did this over and over. For some reason, once I installed all the Drivers on this CD, my DVD Rom dissapeared!

Now, I rounded it down. I then installed each Driver on the CD ONE BY ONE...and found out that once I installed the Gigabyte SATA and RAID Driver , it would no longer show the DVD ROM in my computer, and even if I put a CD in there, it would not auto play.

So basically, to sum up - After I install the Gigabyte SATA and RAID Driver, my DVD Rom no longer shows up and is no longer detected.

Any idea why this is?

Thanks.

Rocky
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Click to view mphenterprises's profile Member Moderators
mphenterprises
9,119 posts since
Feb 19, 2007
1. Jul 13, 2007 11:42 PM in response to: RockyM
Hi Rocky. Try to install the DVD ROM drivers first and then the Motherboard CD. It really shouldn't matter which one you do first; however, if you have problems doing it one way, which it up.

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself
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Click to view RockyM's profile New Member
RockyM
5 posts since
Jul 13, 2007
2. Jul 14, 2007 12:10 AM in response to: RockyM
Hey, thanks for your reply.

But it's only the SATA and RAID Driver installtion that is causing problems. It's ONLY after I install this that my DVD ROM drive seems to dissapear and not work when I put CD's in it.

I installed the Driver for the DVD Rom before I installed anything on the motherboard CD.

Isn't the SATA and RAID driver for my HDD anyway?
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Click to view mphenterprises's profile Member Moderators
mphenterprises
9,119 posts since
Feb 19, 2007
3. Jul 14, 2007 1:02 AM in response to: RockyM
Yes, the SATA and RAID drivers are for you HDD; however, that does not preclude the drivers from interfering with the DVD ROM.

I have an idea. You indicated that you installed the drivers for the DVD ROM before you installed the motherboard CD. Try this...install everything else BUT the SATA and RAID drivers and then go to Gigabyte's website to get the latest version of those drivers from their website.

Conversely, you could get the latest drivers for your DVD ROM from that manufacturer and install them.

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself
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Click to view RockyM's profile New Member
RockyM
5 posts since
Jul 13, 2007
4. Jul 15, 2007 9:25 PM in response to: RockyM
Ok, I went to the Gigabyte website and downloaded the latest drivers for the Sata and Raid.

Still didn't work. :(

I then also installed the latest drivers for my LG DVD Rom - Didn't work either.

I did this back the front, did it right side up, up down left right......everything........no matter which order i tried, it doesn't work.

This is very strange!

Also, I noticed that my OTHER DVD Rom is the same...it won't show up, and it doesn't even open!!!! At least my first DVD Rom drive actually opens.

Lost! :(
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Click to view mphenterprises's profile Member Moderators
mphenterprises
9,119 posts since
Feb 19, 2007
5. Jul 15, 2007 9:31 PM in response to: RockyM
This may be a stretch but when you turn on the computer, does either DVD drive light up? If not, you may not have connected it properly.

I would suggest disconnecting the drives and reconnecting them. Then restart the computer and immediately go into the BIOS section and verify that all of the drives, HDD and ODD, are present.

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself
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Click to view RockyM's profile New Member
RockyM
5 posts since
Jul 13, 2007
6. Jul 15, 2007 10:01 PM in response to: RockyM
Yeah, they both "flash" so they are connected properly.

Except the top one doesn't open, but the bottom one does. Ahhhh.

I will try to do what you said.
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Click to view spike's profile Member
spike
1,233 posts since
Aug 21, 2006
7. Jul 16, 2007 5:16 AM in response to: RockyM
Both DVD drives may need firmware updates, and the MB may need a bios update.
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Click to view rgreen4's profile Member Moderators
rgreen4
4,212 posts since
Oct 22, 2006
8. Jul 16, 2007 8:39 AM in response to: RockyM
CD ROM
Which Gigabyte MB is it?

Have you contacted Gigabyte about this driver conflict situation.

Are you sure the SATA drivers and Raid Drivers are XP and not Vista?

Does the operating system recognize the SATA drives properly without the driver?

RGreensig2B
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Click to view RockyM's profile New Member
RockyM
5 posts since
Jul 13, 2007
9. Jul 16, 2007 8:55 PM in response to: RockyM
Ok I figured it out.

One of my DVD Roms are faulty. (The one that wouldn't open) It's got power going through it, but it won't open.

This is what I did:

I Took out the DVD Rom that didn't open. Replaced it with a different one.

The different one opened fine.

I then ran the SATA and RAID Driver installation. After the installation and a restart, BOTH drives showed up fine!

Then, I disconnected the different one and put the fault one back in. I then uninstalled the Raid and SATA driver, then installed it again after I put the old one back in.

Then, once I did that, no DVD drives showed up!

So in summary - When I have my faulty drive connected, it's conflicting with the SATA and RAID driver installation. However, when I installed the other DVD rom drive, it worked fine!

So I suspect an issue with my DVD Rom.

Thank god for that!

Thanks for your help guys!
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Click to view rgreen4's profile Member Moderators
rgreen4
4,212 posts since
Oct 22, 2006
10. Jul 16, 2007 9:13 PM in response to: RockyM
DVD Rom
Well, we also thank you for sharing the info. Thats how we all learn. Good diagnosis techniques, that's how we find out what confilcts.

I was curious if it was one of the new P35 Gigabyte motherboards, for I am considering one, although I really don't need another computer.:roll: But then we don't really need half the stuff we have.

RGreensig2B
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Click to view smax013's profile Old Hand
smax013
3,867 posts since
Jan 28, 2007
11. Jul 16, 2007 9:31 PM in response to: RockyM
Re: DVD Rom
rgreen4 wrote:Well, we also thank you for sharing the info. Thats how we all learn. Good diagnosis techniques, that's how we find out what confilcts.


I was curious if it was one of the new P35 Gigabyte motherboards, for I am considering one, although I really don't need another computer.:roll: But then we don't really need half the stuff we have.


You ALWAYS need a new computer!!! :wink: At least, I always do!! :lol:

[soapbox] Backup good...no backup bad!! [/soap box]
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