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Up to Discussions in Windows
10 Replies Last post: Aug 3, 2007 6:11 AM by spike  
Click to view pandianightcross's profile New Member
pandianightcross
4 posts since
Jul 31, 2007
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Jul 31, 2007 9:29 AM

PC Issues With Restarting

The Following are my Specs

AMD64 3700
2g of DDR 400 Memory
eVGA 7900GS PCIE w/256 Megs of Ram

Issue
PC Will blank Out Screen with No Input Signal and restart itself after 3o Seconds and be fine. Problem is intermittent May happen 4 to 6 times 1 day , 1 time the next , or sometimes not at all.

Things I have tried
Completely Reformatting and Reinstalling Windows , Funny thing is It Even Did it During The Reformat process One time.

Took Out Vid Card and ran it for 48 Hours Straight Without Powering Down other PC , No Issues There.

Swapped Power Supplys With The other PC. My PC Still Continued its Restart , Other PC With my Power Supply had No Issues.

My Thoughts
I am strongly thinking it is the mobo here , Vid Card Had No Issues on the other PC , Power Supply Had No Issues on The other PC. My PC Kept restarting with a different Power Supply So It Only Makes Sense.

Other Things
A Few Times During Restart I had To Restart it myself cause the keyboard would not work. It Did work after restart however.

Any advice or Suggestions would be Nice here. And If it is a MOBO any suggesttions on a good replacement so I can still use my socket 939 AMD , or If you find a good combo with new processor I would welcome them as well.
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Click to view techie4fun's profile Old Hand
techie4fun
1,934 posts since
Oct 18, 2006
1. Jul 31, 2007 9:55 AM in response to: pandianightcross
Have you tried using different RAM? Also, the name and model of the motherboard your running may help others diagnose this proble as well as myself.

Thanks.
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Click to view pandianightcross's profile New Member
pandianightcross
4 posts since
Jul 31, 2007
2. Jul 31, 2007 12:30 PM in response to: pandianightcross
Havent tried Ram yet wasnt sure if ram could cause PC to restart in that fashion. PC Is a HP PreBuilt with added Graphics Card and ram have had about a 1 year and 8 months now.

HP Pavilion a1310n

Motherboard specifications table
Part / Feature Specification / Support
Motherboard description

* Motherboard manufacturer's name: ASUS A8AE-LE
* HP/Compaq name: AmberineM-GL6E

CPU/Processor

* Socket: 939
* Supports AMD Athlon64, AMD Sempron and Athlon 64 X2 processors

Front-side bus (FSB)

* 2000MT/s or 1600MT/s, depending on what the processor supports

Chipset

* Northbridge: RS482

* Southbridge: SB400

BIOS features

* 4Mb LPC EEPROM
* HP BIOS with enhanced ACPI, DMI, Green, and PnP Features Plus

Form factor

* ATX form factor, 9.6 in x 9.6 in

Memory

* Dual-channel memory architecture
* 4 x 184-pin DDR DIMM sockets support unbuffered non-ECC 4 GB 400/300 MHZ DDR memory modules
* Maximum HP/Compaq approved memory is 4 GB*


NOTE: *Actual available memory may be less
Expansion slots

* Three PCI
* One PCI Express (No AGP slot)

Video graphics

* Integrated

Serial ATA

* 2 SATA connectors
* Each connector supports 1 serial ATA-150 disk drive

Onboard audio or audio card

*
Controller: AC97 audio
*
Location: Integrated

Onboard LAN

* Realtek 8101L
* 10/100 Mbps LAN PHY

Back panel I/O

* One PS/2 mouse port
* One PS/2 keyboard port
* One VGA (monitor)
* One Parallel
* Four USB (2.0)
* One IEEE 1394
* One RJ-45 networking port
* One S/PDIF out
* Audio (line in, line out, microphone)

Internal connectors

* One 24-pin ATX power connector
* One 4-pin ATX power connector
* Two IDE connectors
* Two SATA connectors
* One floppy drive connector
* One CPU fan connector
* One System fan connector (also known as duct or chassis fan)
* One system indicator LEDs / power switch / reset button connector
* One each, front headphone, microphone in, line in (Aux-in)
* One front panel power and LED connectors
* Two USB connectors supporting 4 additional USB 2.0 ports
* One IEEE 1394a connector supporting one 1394a port

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Click to view techie4fun's profile Old Hand
techie4fun
1,934 posts since
Oct 18, 2006
3. Jul 31, 2007 2:19 PM in response to: pandianightcross
Excellent, thanks for posting your system information.

I would say at this point that #1, you might have learned a new lesson, as faulty RAM does cause these types of incidents. But you might have answered this yourself, as the motherboard could also be dieing, shortening out, that sort of thing.

Other than what you did to try and troubleshoot the problem, I'd say the rest of your hardware is fine, as you stated that you've tried running a different power supply with no avail, along with a different video card. I don't see anything wrong with that.

Before I finish helping you here, I would like you to wait and see what other posters say, as they might tell you something different from what I've told you.

ALSO, before I forget
quote:bd5b8ae8faPC Will blank Out Screen with No Input Signal and restart itself after 3o Seconds and be fine. Problem is intermittent May happen 4 to 6 times 1 day , 1 time the next , or sometimes not at all.[/quote:bd5b8ae8fa]
Does this happen DURING windows or when you boot up your computer? If your PC is blanking out at boot-up with no video at boot-up, then its definitely a hardware problem, and not a spyware problem.
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Click to view spike's profile Member
spike
1,233 posts since
Aug 21, 2006
4. Jul 31, 2007 3:00 PM in response to: pandianightcross
what is your power supply rateing???
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Click to view pandianightcross's profile New Member
pandianightcross
4 posts since
Jul 31, 2007
5. Jul 31, 2007 7:30 PM in response to: pandianightcross
In my first post I stated I even tried a reformat and it restarted during the reformat process also , so I ruled out virus , spyware , any software issues there, as for my PSU its a 500 watt , both PC have the same type of power supply due to they both use nvidia pcie cards
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Click to view spike's profile Member
spike
1,233 posts since
Aug 21, 2006
6. Aug 1, 2007 2:46 PM in response to: pandianightcross
You're probably correct about the motherboard, however......is there a small fan , on the motherboard, on the chipset, north or south bridge?, if so, does it/they work ? , if not, then that could be your problem, the ASUS A8xxxx series of motherboards had chipset/northbridge/southbridge , fan faliure problems, it's worth a look. and a cheap fix. and could well be the cause of your problems
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Click to view rgreen4's profile Old Hand
rgreen4
3,655 posts since
Oct 22, 2006
7. Aug 1, 2007 5:03 PM in response to: pandianightcross
Restarting
Pandianightcross - how old is the system?

If its less than 365 days it would be under warranty, however, it sounds as if you have already replaced the PSU, since I have never seen an HP desktop in this class with a 500 Watt PSU.

Photobucket Photobucket Photobucket
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Click to view pandianightcross's profile New Member
pandianightcross
4 posts since
Jul 31, 2007
8. Aug 2, 2007 4:51 PM in response to: pandianightcross
Pas the warranty , and I have taken out a stick of ram and no issues as of yet , so hopefully that was the problem there. I shall keep you posted.
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Click to view rgreen4's profile Old Hand
rgreen4
3,655 posts since
Oct 22, 2006
9. Aug 2, 2007 5:33 PM in response to: pandianightcross
Memory Problems?
Well, mphenterprises always talks about the wierd effects of a bad memory module. If the problem does not return, when you have some time, take out the one good module and put in the suspect module. If the problem returns, then replace it, matching the specs exactly.

Photobucket Photobucket Photobucket
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Click to view spike's profile Member
spike
1,233 posts since
Aug 21, 2006
10. Aug 3, 2007 6:11 AM in response to: pandianightcross
spike wrote:You're probably correct about the motherboard, however......is there a small fan , on the motherboard, on the chipset, north or south bridge?, if so, does it/they work ? , if not, then that could be your problem, the ASUS A8xxxx series of motherboards had chipset/northbridge/southbridge , fan faliure problems, it's worth a look. and a cheap fix. and could well be the cause of your problems
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