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10 Replies Last post: Sep 26, 2007 7:06 PM by rgreen4  
Click to view pizzaisgood14's profile Member 139 posts since
Jul 14, 2007
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Sep 18, 2007 5:56 PM

Limited or no connectivity

on both my wireless and my lan connections it tries to connect but then comes up with a little yellow triangle. why is this happening. my dad laptop doesnt do this and hes on the same network so is it my computer. any ideas thanks.
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Click to view SpiritWind's profile Old Hand 1,722 posts since
Aug 19, 2006
1. Sep 18, 2007 7:54 PM in response to: pizzaisgood14
Re: Limited or no connectivity
Hi :

So WHAT Settings are "checked" in "Network Connections" located in your "Control Panel" ?
Should also mention the SPECIFIC Name of your OS, like Win XP SP1, Win XP SP2, etc ?


For the BEST in what COUNTS in LIFE : http://www.tacf.org
Click to view smax013's profile Member Moderators 6,494 posts since
Jan 28, 2007
2. Sep 18, 2007 8:56 PM in response to: pizzaisgood14
Re: Limited or no connectivity
pizzaisgood14 wrote:
on both my wireless and my lan connections it tries to connect but then comes up with a little yellow triangle. why is this happening. my dad laptop doesnt do this and hes on the same network so is it my computer. any ideas thanks.

When you say little yellow triangles, where are you seeing this? In the task bar by the clock? Or in the Network Connections window (right-click My Network Places and select Properties on Windoze XP)?

Have check your drivers in the Device Manager? Are showing that they are working OK?

Changed anything recently on the computer? New software? New hardware? Any major crashes or problems?

What OS are you running?


[soapbox] Backup = good...No backup = bad!! [/soap box]
Click to view winmount's profile New Member 3 posts since
May 31, 2007
3. Sep 18, 2007 11:32 PM in response to: pizzaisgood14
Re: Limited or no connectivity
passing
Click to view SpiritWind's profile Old Hand 1,722 posts since
Aug 19, 2006
5. Sep 19, 2007 7:29 PM in response to: pizzaisgood14
Re: Limited or no connectivity
Hi :

I hope when you say you "removed" a "virus" that you actually "quarantined" it and did NOT "delete" it;
most Malware nowadays are seldom "viruses", but something more complex, such as trojans, worms,
etc . Best to ALWAYS INITIALLY "Quarantine" something, then investigate for the Proper Removal
technigue .
At this point in an attempt to "restore" your net connection and have Win XP SP2, I recommend you :
click "Run", type "cmd", click "OK", enter "netsh winsock reset" and go from there .

Part of the "Proper Removal technigue" is to write down the complete "address" of the Malware, then
mention it on the Support Forums of whatever Security program made the "detection" .


For the BEST in what COUNTS in LIFE : http://www.tacf.org
Click to view rgreen4's profile Member Moderators 6,830 posts since
Oct 22, 2006
6. Sep 19, 2007 7:29 PM in response to: pizzaisgood14
Re: Limited or no connectivity
This is a strange situation. A yellow triangle generally means a problem, but is also usually accompanied by a balloon that explains the problem. For example if a USB printer is off, you would get a yellow triangle and a balloon saying that the printer was disconnected. Now when a ethernet connection is disconnected, you get a red x, and if the wireless card is unplugged, you may also get a red x.

This may be a driver problem. Go into device manager (Start -> Control Panel -> double click System -> select Hardware Tab -> Device Manager button)

Then click on the "+" in front of Network Adapters and see if there are any message. Double click on each device (you should have the wireless card and ethernet connection). This will open up a dialog box and in the center there should be a box labeled Device Status that may give you a idea of what the problem is. When everything is normal, it will say the device is working properly.


Thanks to Solar Wings for the special siggy. RGreenSig3
Click to view rgreen4's profile Member Moderators 6,830 posts since
Oct 22, 2006
8. Sep 19, 2007 8:26 PM in response to: pizzaisgood14
Re: Limited or no connectivity
The second picture tells a lot. The wireless is disconnected. We will leave this for a moment.

The ethernet is connected to the LAN, but the LAN is disconnected from the broadband connection.

First Broadband is any high speed "always-on" internet connection. It may be DSL, Cable or as in my case Satellite.

The ethernet cable is connected to the router, so the light on the front of the router for your computer should be lit. Unfortunately there is apparently a connection problem between the router and the broadband receiver (some call it a modem, but it is not really a modem).

On a test basis, connect the ethernet cable from your computer directly to this device without going through the router. You should have internet then. If not, it is a problem with your DSL connection. I hope you have anti-virus and anti-spyware with the definitions up to date, because when you do this, you are open to the world. If you do not, once you have the connection to the internet. Turn of the computer, disconnect and then post back the results.

We will have to do this one step at a time because you have a number of variables.


Thanks to Solar Wings for the special siggy. RGreenSig3
Click to view rgreen4's profile Member Moderators 6,830 posts since
Oct 22, 2006
10. Sep 26, 2007 7:06 PM in response to: pizzaisgood14
Re: Limited or no connectivity

If you connect your computer directly to the DSL "modem", you should be able to open your browser (either IE or Firefox) and have instant connection to the internet. If you do not, you need to contact your DSL provider. Something is wrong either with your DSL "modem" or with the service.

To verify, connect another computer directly to the service in the like manner. If neither connects directly you need to contact your DSL provider.

This is the test done when setting up a wireless network, as most routers will direct you to make sure you cann connect to the internet before you connect the router in the connection.

Only if you have a viable functioning broadband connection can you then connect the router and expect a conneciton.


Thanks to Solar Wings for the special siggy. RGreenSig3

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