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1 "correct" answer available (4 pts) 2 "helpful" answers available (2 pts)

12 Replies Last post: Oct 15, 2007 8:41 AM by mphenterprises

newbee

32 posts since
Jul 27, 2007

Oct 14, 2007 7:35 PM

Why does my email keep showing sent & received messages?

I use microsoft hotmail for email and my question is: How come every time i want to respond to an email sent to me, the page shows every email i sent to them and them to me in the past? on the send an email page options i cant find a setting to keep the stuff off of there. i checked everywhere and i cant find an option to keep it away. all the messages keep adding up and it gets very confusing & annoying. its like where do i type my message in between all this junk? thanks

mphenterprises

9,120 posts since
Feb 19, 2007

1. Oct 14, 2007 8:39 PM

in response to: newbee

Re: Why does my email keep showing sent & received messages?

Hi Newbee. You really did not provide enough information. Do you mean that you go to hotmail.com to access your email? I believe Hotmail can be accessed via Outlook or Outlook Express. If you use either, please let us know.

Now, in relation to your problem, for example, I send you an email, you reply back to me, I reply back to you, you reply back to me, etc. and the entire string of messages are within each message you send out? If this is the case, you should be able to disable the "Show Original Message in Reply" feature. Since I do not have a hotmail account, you need to refer to your Settings options and disable a function that includes the original message in any reply you send.

However, if you use Outlook or Outlook Express, this is a relatively easy fix. Please clarify your situation so that we can help you.

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself

mphenterprises

9,120 posts since
Feb 19, 2007

2. Oct 14, 2007 8:38 PM

in response to: newbee

Re: Why does my email keep showing sent & received messages?

I just set up a dummy Hotmail (Windows Mail) account and sent some tests emails. I could not find the option to disable the "Show Original Email in Reply" feature. If you use this email service directly, I am not sure what steps you can take, if any.

As I mentioned previously, if you use Outlook or Outlook Express to view your Hotmail account, please let us know so we can provide the appropriate steps.

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself

newbee

32 posts since
Jul 27, 2007

3. Oct 14, 2007 9:03 PM

in response to: mphenterprises

Re: Why does my email keep showing sent & received messages?

I always just go to msn.com & go to hotmail from there. i did not know i could access it from outlook express? but the way you descibe my problem is exactly whats going on.

rgreen4

4,282 posts since
Oct 22, 2006

4. Oct 14, 2007 10:07 PM

in response to: newbee

Re: Why does my email keep showing sent & received messages?

The best way to break that link then is to not REPLY, but generate a new message. That way your current message only has the current discussion.

I only use replay on any e-mail system, if I want to maintain the thread of a discussion on a particular topic. Change the topic and I start a new message.

newbee

32 posts since
Jul 27, 2007

5. Oct 14, 2007 10:31 PM

in response to: rgreen4

Re: Why does my email keep showing sent & received messages?

that makes sense but the only problem is, by doing that i will have to remember & retype the email address,regarding subject, etc....

by clicking reply its all done for me, all i have to do is type the subject matter. anyway, thanks for the advise i really appreciate it.

mphenterprises

9,120 posts since
Feb 19, 2007

6. Oct 15, 2007 5:28 AM

in response to: newbee

Re: Why does my email keep showing sent & received messages?

Hi Newbee. From what I have seen about hotmail (Windows Mail), I do not think there is a way to disable the reply feature. You may want to contact MSN, Microsoft, ot Hotmail directly to resolve this situation.

In addition to that, you can confirm with them how to configure Outlook Express to read your Hotmail email (POP Forward). I am not sure if Hotmail will allow this feature or not. Yahoo does not; however, Google does.

Other than this, I am not sure you have many other options.

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself

smax013

3,905 posts since
Jan 28, 2007

7. Oct 15, 2007 7:02 AM

in response to: mphenterprises

Re: Why does my email keep showing sent & received messages?

mphenterprises wrote:Hi Newbee. From what I have seen about hotmail (Windows Mail), I do not think there is a way to disable the reply feature. You may want to contact MSN, Microsoft, ot Hotmail directly to resolve this situation.

In addition to that, you can confirm with them how to configure Outlook Express to read your Hotmail email (POP Forward). I am not sure if Hotmail will allow this feature or not. Yahoo does not; however, Google does.

Other than this, I am not sure you have many other options.

This document should help in configuring Hotmail with Outlook Express.

[soapbox] Backup good...no backup bad!! [/soap box]

rgreen4

4,282 posts since
Oct 22, 2006

8. Oct 15, 2007 7:33 AM

in response to: newbee

Re: Why does my email keep showing sent & received messages?

Does not Hotmail have an address book? I use earthlink web mail and all my addresses or on the earthlink server not my Outlook Express address book.

TechyGuy

701 posts since
Oct 6, 2007

9. Oct 15, 2007 8:09 AM

in response to: rgreen4

Re: Why does my email keep showing sent & received messages?

rgreen4 wrote:Does not Hotmail have an address book? I use earthlink web mail and all my addresses or on the earthlink server not my Outlook Express address book.

I use hotmail,and yes, hotmail does have an address book(under the "contacts" tab), rgreen4.

In response to newbee, on the hotmail toolbar @ the top (where it says reply, delete, junk, etc.), beside "reply", there is another icon that says "reply all", which is where, for ex., If I send you a mess., you reply, then I reply back, it would show all of the e-mails from that chain of e-mails and replies under "original message", so I think that you may just be clicking the wrong icon ("reply all"), istead of just "reply". If it's not that, I am not sure what else it could be.

mphenterprises

9,120 posts since
Feb 19, 2007

10. Oct 15, 2007 8:24 AM

in response to: TechyGuy

Re: Why does my email keep showing sent & received messages?

Hi Techy. Reply and Reply All accomplish the same function.

"Reply" sends an email message to the original sender.

"Reply All" sends an email message to the original sender and all individuals who may have been copied (CC) or blind copied (BCC) on the original email.

This is my personal Dream PC: http://forums.pcworld.com/blogs/mphenterprises/2007/12/21/my-gift-to-myself