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8 Replies Last post: Mar 21, 2008 5:17 AM by mcbarker  
Click to view PCWorld's profile PCW News Bot 18,926 posts since
Aug 1, 2007
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Mar 13, 2008 6:25 AM

Can Microsoft Make Users Love Its Software?

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Click to view mathion's profile New Member 32 posts since
Aug 4, 2006
1. Mar 13, 2008 11:46 PM in response to: PCWorld
Can Microsoft Make Users Love Its Software?
There are several things Microsoft can do which will help people 'love' their software: 1. Price it reasonably. It's usually too expensive. 2. Make it work for everyone. If that means incorporating a .wpd or .odf filter for different default standards, DO IT. 3. Stop forcing proprietary formats on folks. .docx (et al.) as a default format instead of .doc was DUMB! 3. Play nice with others. Stop using market dominance as an excuse to force your way into places few want you (like going after Internet ad revenue by hook or crook). Microsoft has a HUGE image problem as a bully and an elitist, treating users as criminals (Can you say Genuine Advantage Notification?) and seen as being more interested in protecting its ass-etts than providing it's customers with top quality software, hardware and services. The company on top should be humble that people chose it instead of arrogantly assuming they're indispensable and proceeding accordingly. Change that, and people will love them.


Are you SURE it's plugged in?
Click to view snorg's profile Old Hand 1,621 posts since
Nov 28, 2007
2. Mar 14, 2008 12:33 AM in response to: PCWorld
Re: Can Microsoft Make Users Love Its Software?
I like to bash MS as much as the next guy.
BUT I love Windows Media Encoder & Windows Movie Maker for taping & editing shows & movies off the TV dish.
There is nothing better, more effective & more efficient AND its free.


I am Snorg, The Sultan of sadness, The King of chaos, The Master of disaster, The Duke of delirium, The Prince of perturbation. Everyone can chat at Snorg's Chat Room!!
Click to view Number3124's profile Enthusiast 977 posts since
Apr 21, 2007
3. Mar 14, 2008 9:45 AM in response to: PCWorld
Re: Can Microsoft Make Users Love Its Software?
It's very easy to bash M$, it's like they painted a big target on their butts, but as fun and easy as it is to bash them I have to say that in terms of compatibility, ease of use, and stability Windows XP is the most balanced, and therefor the best, OS out there.


"If they give you ruled paper write the other way"-dedication of Fahrenheit 451
Stick to games Microsoft! Leave the big stuff to the real programmers. Support Linux, Mozilla, and Open Office.org in the Open Source Revolution!!!

 Use OpenOffice.org
Click to view Evildave's profile Enthusiast 464 posts since
Jan 24, 2008
4. Mar 14, 2008 11:54 AM in response to: Number3124
Re: Can Microsoft Make Users Love Its Software?
Well, other than say 'Macintosh' OS, since they control the hardware equation. You install their OS on a MAC, it pretty much works. Period.

It's debatable whether Vista satisfies the hardware compatibility of its earlier kin, anyway. Unless your driver is 'certified' it won't run under Vista.

As for whether Microsoft can make users LOVE their software, that's easy. Of course they can! There are masochists and perverts out there who will LOVE just about ANYTHING. :) Dressing up as animals, shackles, burns, whippings, humiliation... a BDSM dream. Don't look 'BDSM' up on Wikipedia. You'll learn more than you ever wanted to know.
Click to view snorg's profile Old Hand 1,621 posts since
Nov 28, 2007
5. Mar 14, 2008 12:34 PM in response to: Number3124
Re: Can Microsoft Make Users Love Its Software?
I agree with Number3124
XP cant be beat.
Ive had XP Home SP2 for years and had barely a lick of trouble from it.


I am Snorg, The Sultan of sadness, The King of chaos, The Master of disaster, The Duke of delirium, The Prince of perturbation. Everyone can chat at Snorg's Chat Room!!
Click to view goodoldave's profile New Member 6 posts since
Jun 19, 2007
6. Mar 20, 2008 2:35 PM in response to: PCWorld
Re: Can Microsoft Make Users Love Its Software?

Yes, it is possible for Microsoft to make users love them- marketing.

Let's face it, Apple's products are the most heinously expensive and technically impractical electronic there are. Their OS is runnable solely on Apple hardware, their Iphones are the most expensive cell phones in existance plus their service contracts are outright slavery, and the Ipods with their non-user servicable batteries are essentially disposable. That's not counting their brand new Macbook Air, which will be the first laptop in history where you need to replace the entire laptop when the battery can't hold a charge anymore. Oh, and if you really enjoy watching movies on your cell phone then you have way too much time on your hands. However, people are more than happy to jump on the Apple bandwagon and join the "let's just shovel all our money into Apple's coffers forever" club becuase of one thing- MARKETING.

Apple has successfully convinced people it's cool to buy expensive Apple equipment which for the majority of its service life will pretend it's a less expensive Windows system. Apple has successfully convinced people that its trendy to buy music players, cellphones, and now computers, that require the user to pay Apple to take it back as well when the batteries run dry (and in the case of cell phones, pay even more money to rent a replacement in the meantime). Apple has essentially convinced people that buying Apple is separating yourself from the herd, when all you're doing is following some other herd. Thus, the moral of the story- you can sell dog sh*t to people if you know how to market it properly.

Microsoft needs to be able to foster some sort of campaign that will endear their products to people as a social group. Apple has done so with their products- when you buy Apple, you don't simply own an Ipod or a Macbook, you've joined a club. Linux has done so- Linux users stand out from the herd, plus, they has an easily recognizable mascon- "Tux" the penguin, which they displayed in almost fad like reverence. If microsoft can do that, they will overcome a lot of the goose-stepping no-personality automaton stigma that Bill Gates left behind.

Click to view Evildave's profile Enthusiast 464 posts since
Jan 24, 2008
7. Mar 20, 2008 4:11 PM in response to: goodoldave
Re: Can Microsoft Make Users Love Its Software?
I dunno. Microsoft has spent buckoo bucks on marketing throughout its history, and they've done a pretty good job.

Bill Gates is still credited by the 'Man on the Street' with inventing everything Microsoft makes, though all the products Microsoft currently sells were either purchased or outright copied/stolen from other companies.

I'd say that's some excellent marketing spin on Microsoft's part.

Besides, why should they need to put up a TV ad when they can simply use their monopoly position to force people to buy their junk? It works quite well for the oil companies, after all. What are you going to do? Stop driving to work? Windows users are so owned, and they don't even know it.
Click to view mcbarker's profile Member 664 posts since
Aug 10, 2006
8. Mar 21, 2008 5:17 AM in response to: PCWorld
Re: Can Microsoft Make Users Love Its Software?
Go back to basics, and give us a bare bones OS at a reasonable price, and let users add the "options" they want (IE browser, media player, pretty GUI level, widgets,etc). I personally don't care if I never see IE or WMP again.


SOME PEOPLE ARE LIKE SLINKIES - NOT REALLY GOOD FOR ANYTHING, BUT THEY BRING A SMILE TO YOUR FACE WHEN PUSHED DOWN THE STAIRS.

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