I usually enjoy your articles, but I am greatly bewildered that you would treat SPAM so lightly. Of the problems I have encountered they normally evoke only a short word or two. SPAM is entitly different. I get so angry that I must constantly remind myself that the only reason some people are still alive is because it is unlawful to shoot them. I think I would be satisified if just one thing would go away.

2) Apps that SAY they "Work with Vista", but fail to mention the absence of 64-bit support (ZONEALARM)

3) Apps that don't let you turn off the "auto-update" feature (without hacking the Registry, or manually blocking the underlying service)

4) Apps that install yet ANOTHER custom toolbar in my browser; without even asking me first